Allen Hardeman
CEO/President/Debt Collection Coordinator
Evans,GA
Summary
Seasoned financial executive with extensive experience at Money Investigations, Inc., specializing in cash flow management and regulatory compliance. Successfully led initiatives that boosted revenue and ensured compliance, demonstrating strong risk assessment skills. Known for delivering quality work while consistently exceeding financial targets through effective investor relations and strategic planning. A visionary leader dedicated to enhancing operational efficiency and transforming challenges into growth opportunities.
Overview
39
39
years of professional experience
4
4
years of post-secondary education
Work History
President, CFO, CEO
Money Investigations, Inc.
Evans, GA
05.2012 - 12.2023
- Led strategic planning and execution to enhance profitability and company growth.
- Cultivated relationships with external organizations to build partnerships that benefited both parties.
- Spearheaded internal initiatives designed to foster collaboration among staff members.
- Monitored budgetary expenditures across multiple departments to ensure fiscal responsibility.
- Drove revenue by cultivating successful client relations.
- Created program to promote new managers from within, leading to cohesive leadership structure.
- Established policies and procedures that promoted an ethical work environment.
- Recruited, trained, mentored, and managed employees at all levels within the organization.
- Represented the organization at conferences, events, and networking activities as needed.
- Created and maintained relationships with key stakeholders, including customers, suppliers, government agencies, and other industry partners.
- Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.
- Developed and implemented strategic business plans to increase company profitability.
- Fostered collaboration and development of new practices by business leaders.
President
Ultimate Credit Services, Inc.
Evans, Georgia
01.1991 - 05.2012
- Managed seven credit specialists responsible for the consumer collection P&L, finance, and credit card portfolios.
- Developed and executed strategic business plan to attain assigned metrics.
- Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
- Ensured compliance with all applicable laws related to nonprofit organizations.
- Ensured operational excellence across all departments to meet and exceed customer expectations.
- Delivered speeches and attended industry conferences to promote company image and engage with buyers.
Unit Manager
Financial Collection Agencies, LLC
Marietta, Ga.
02.1990 - 01.1991
- Amex Portfolio
- Managed team of 15 employees and ensured their productivity.
- Prepared and presented reports on unit performance, challenges, and achievements to senior management.
- Provided guidance, coaching, and mentoring to staff members.
- Created and managed unit's budget and trained and hired employees.
- Facilitated team meetings to communicate targets, share updates, and gather feedback.
Credit/Risk Management Officer
GC Services
Jacksonville, FL
07.1986 - 02.1990
- Trained, managed, and monitored agents work flow according to documented phone time, accounts in queue, and audio assessments..
- Quarterly reporting of data compiled with recommendations to upgrade, continue, or terminate processes, as well as staff who were liabilities to achieving the monthly budget.
- Upon request, I suggested viable options that increased revenue and kept all aspects of the unit in compliance with all state and federal governing agencies.
- Responsible for twelve bank card ports, which combined for over nine million dollars in revenue annually.
- Supervised unit managers directly, and over 150 collectors.
- Indirectly performed in all aspects and capacities, including human resources, loss prevention, marketing, merchandising, and customer service.
Education
Bachelor of Science - Business Admin | Psychology
06.1982 - 05.1986
Skills
- Regulatory compliance
- Investor relations management
- Adaptability to change
- Cash flow management
- Debt financing expertise
- Working capital management
- Mergers and acquisitions experience
- Debt service analysis
- Credit risk assessment
- Mentoring and training
- Risk assessments
- Workflow coordination
- Risk analysis
- Research and due diligence
References
References available upon request.
Timeline
President, CFO, CEO - Money Investigations, Inc.
05.2012 - 12.2023
President - Ultimate Credit Services, Inc.
01.1991 - 05.2012
Unit Manager - Financial Collection Agencies, LLC
02.1990 - 01.1991
Credit/Risk Management Officer - GC Services
07.1986 - 02.1990
Georgia State University - Bachelor of Science, Business Admin | Psychology
06.1982 - 05.1986