Ari Colon
The Bronx,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Information Technology Specialist
Our Saviour Lutheran School
The Bronx, NY
09.2020 - Current
- Resolved complex problems by troubleshooting hardware and software applications.
- Created and maintained user accounts for new hires or current employees.
- Monitored network performance to identify potential issues or security breaches.
- Analyzed system logs to detect any possible malfunctions or malicious activities on the network.
- Installed, configured, and maintained computer systems, networks, printers, and other related equipment.
Operations Manager
Lady Who Launder
New York, NY
06.2014 - 12.2019
- Coordinated cross-functional teams to ensure timely delivery of service.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Performed cost analysis for various projects to determine budget requirements.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Maintained employee payroll records and processed payroll data accurately using QuickBooks.
- Processed invoices, tracked payments and resolved discrepancies.
Receptionist/Office Manager's Assistant
Cast and Crew Payroll
New York, NY
09.2017 - 08.2018
- Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
- Organized conference room reservations for meetings or events.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Maintained confidential records relating to personnel matters.
- Ordered supplies and equipment to maintain adequate inventory levels.
Education
BBA - Business Administration
Iona College
New Rochelle, NY05-2014
Skills
- Software Updates
- Problem-solving skills
- Process improvement implementation
- Confidential data management
- Data Collection
- IT service management
- Administrative Support
- File Management
- Technical Support
- Data Entry
- Service-oriented mindset
- Verbal and written communication
Languages
Spanish
Professional
Websites
Certification
- CompTIA A+
- CompTIA Network+
References
References available upon request.
Timeline
Information Technology Specialist
Our Saviour Lutheran School
09.2020 - Current
Receptionist/Office Manager's Assistant
Cast and Crew Payroll
09.2017 - 08.2018
Operations Manager
Lady Who Launder
06.2014 - 12.2019
BBA - Business Administration
Iona College
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