Ari Hyde
Batavia,OH
Summary
Qualified Loss Prevention Supervisor offering 6 years of experience and commitment to comprehensive management of asset protection systems. Intuitive knowledge of security and surveillance with extensive knowledge of organized retail crime investigations.
Overview
6
6
years of professional experience
Work History
Loss Prevention Supervisor
Kohl's
08.2022 - Current
- Provided exceptional customer service while maintaining vigilance for potential threats or suspicious activity within the store environment.
- Operated on a multi-unit and store level across multiple states.
- Collaborated with law enforcement to report crime, build investigations, and worked to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
- Analyzed sales data trends to identify patterns indicating potential cases of fraud or other unauthorized transactions impacting company revenue streams.
- Reduced shrinkage by implementing effective loss prevention strategies and conducting thorough investigations.
- Maintained covert and overt security equipment.
- Monitored operational procedures to prevent error-related losses.
- Trained staff on loss prevention tactics and company procedures.
Total Retail Loss Apprentice
Gap Inc. – Old Navy
06.2021 - 08.2022
- Worked directly with the Institutionalized Shrink Department and monitored all store-to-store merchandise unit transfers across the Midwest and Canada.
Asset Protection Coordinator
Gap Inc. – Old Navy
02.2019 - 08.2022
- Facilitated and enforced brand standards and generalized merchandise protection, first as an agent, then lead, then coordinator
- Worked directly with all tiers of company management to provide basic loss prevention training, as well as support to sales associates across 11 stores in the Cincinnati district
- Conducted internal investigations and built comprehensive cases primarily using an exception-based reporting system
- Completed case forms for merchandise recoveries, apprehensions, and known theft reports
- Built comprehensive cases on habitual offenders and worked directly with local police departments to conduct and assist in ongoing organized retail crime investigations
- Acted as an asset protection witness in Hamilton County Court proceedings
- Oversaw and audited bi-annual store inventories.
Target Protection Specialist
Target
11.2018 - 01.2019
- Oversaw and executed a variety of tactics for merchandise protection which included the use of static and PTZ security cameras to track subjects of interest
- Submitted case forms for productive merchandise recoveries as well as known theft reports
- Provided consistent in-store security presence and safety assistance.
Education
Coursework in Electronic Media Technologies
University of Cincinnati Blue Ash
05.2016
Skills
- Efficient in multi-tasking and prioritization while exceeding service standards
- Experienced in both Mac OS and Windows and dedicated to delivering optimal customer experience
- Proficient in Microsoft Word, Excel, and PowerPoint
- Security Systems Management
- CCTV Surveillance
- Internal Audits
Recognition
Two-time national recognition for asset protection impact for Old Navy by the president of the Asset Protection Department.
Timeline
Loss Prevention Supervisor
Kohl's
08.2022 - Current
Total Retail Loss Apprentice
Gap Inc. – Old Navy
06.2021 - 08.2022
Asset Protection Coordinator
Gap Inc. – Old Navy
02.2019 - 08.2022
Target Protection Specialist
Target
11.2018 - 01.2019
Coursework in Electronic Media Technologies
University of Cincinnati Blue Ash