Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Ari Kirk

Ari Kirk

Chicago,IL

Summary

Seasoned Hospitality Professional with over a decade of experience in various settings including high-volume, Michelin recognized dining. Skilled in controlling costs and driving sales.

Overview

12
12
years of professional experience

Work History

Meetings and Events Manager

Pendry Hotels
01.2023 - Current
  • Achieved 110% of individual sales goal in 2023.
  • Utilized various forms of communication to ensure messages are delivered including email, texts, calls and in person.
  • Eagerly receptive to feedback both positive and constructive and will take action on both.
  • Implemented new standard procedure for revised expected revenue before group arrival. This resulted in retaining additional $78,411.56 from single contract in Q1 that would have otherwise been lost.
  • Delivered exceptional customer service to attendees, addressing concerns promptly and professionally.
  • Led cross-functional teams in execution of successful events, fostering collaboration and communication among all stakeholders.
  • Solicited feedback from clients to assess event success and uncover opportunities for improvement.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.

Events Sales Manager

Pendry Hotels
04.2022 - 01.2023
  • Mentored junior team members on best practices in event sales management, fostering culture of continuous growth and development within team.
  • Conducted post-event analyses to identify areas for improvement and implement necessary changes for future success.
  • Achieved 113% annual sales revenue goal in 2022.
  • In Q4 covered the Meetings and Events Manager (including producing Resumes for all Group business) while simultaneously continuing to meet & exceed goals in role as Event Sales Manager.
  • Overhauled BEO distribution systems to maximize efficiency resulting in reduction of 1.5 hours daily dedicated to this task.
  • Fostered strong relationships with all of internal stakeholders by proactively engaging intentionally outside of times when it is related to any specific client requests.
  • Exhibited methodical approach to problem solving presenting proposed solutions alongside challenge.
  • Managed accounts to retain existing relationships and grow share of business.

Realtor

Taylor Realty Partners
12.2018 - 04.2022
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
  • Enhanced client satisfaction with diligent follow-up after closing, ensuring positive experience overall.
  • Manage extensive contact list comprised of Brokers, Investors, Contractors, and other real estate professionals.
  • Generate and assess incoming investment opportunities assuring high rate of return for investors.

Server

The Gwen Hotel
08.2017 - 03.2019
  • Monitor sales floor to ensure service not only meets, but exceeds guest expectations
  • Engage with guests in order to create unique dining experience
  • Assist with menu selections, integrating suggestive selling techniques to boost sales
  • Create eye pleasing displays for both regular service and private events
  • Transition seamlessly to various departments including Bar and In Room Dining as needed.

Manager/ Event Coordinator

Tiny Industries
03.2017 - 10.2017
  • Established weekly comedy series, generating additional revenue on previously slow nights
  • Facilitated biweekly happy hour and screening event with local social club to boost Tuesday night sales
  • Generated successful sales models for Catering and Events at both Tiny Tavern and Tiny Tapp resulting in 400% increase in events booked
  • Balanced duties as Event Coordinator for two locations with those of Restaurant Manager, maintaining high quality of work for both
  • Increased profit margins for Catered Events by average of 20%
  • Educated staff daily on menu items including coaching on various menu items, liquor and wine
  • Developed specialty cocktails and more refined menu items for private events and regular service
  • Created custom menus, including printed materials for Catering guests as requested
  • Designed company business cards
  • Managed social media accounts for Tiny Tavern Navy Pier and Tiny Tapp Riverwalk
  • Interviewed, Hired, and Trained new staff
  • Wrote staffing schedule weekly with regard to projected sales and Navy Pier events.

Manager

LYFE Kitchen
01.2016 - 01.2017
  • Modified Procedures for preparation and storage of various products resulting in 53% overall reduction in inventory Dollar Value Variance, and 62% reduction in waste of top ten dollar menu items within two months of transferring to Lincoln Park Location
  • Created more efficient system of logging product waste, resulting in 54% reduction of high dollar items
  • Developed line check sheets for FOH, improving product quality and minimizing waste
  • Currently used company wide
  • Boosted beverage sales by sending samples in Uber bags that is being utilized by all locations
  • Promoted within six months of hire
  • Identified and create new ways of utilizing opportunities to drive business forward
  • Conducted biweekly inventory counts
  • Performed line and temperature checks for breakfast, lunch, and dinner service.

Chef Proprietor

Finer Pointe Catering
01.2014 - 01.2017
  • Startup Catering company specializing in customization of menus to fit clients needs and budget
  • Oversaw storage, transport, and timely setup of prepared food, staff, and equipment
  • Prepared all menu items from scratch, using seasonal, locally sourced ingredients
  • Corresponded with clients via email, phone, and face to face interaction
  • Development and upkeep of company website
  • Maintained profitable business model.

P.M. Line Cook

The Chicago Club
01.2015 - 01.2016
  • Assessed prep needs for successful service, and prepare items according to club standards
  • Prepared meals for employee cafeteria
  • Devised custom meals as requested by members in timely fashion
  • Transitioned quickly between multiple departments in order to execute large, or simultaneously occurring events
  • Created menu items, hors d'oeuvres, and appetizers with regard to seasonality and member preferences
  • Engaged with club members in open kitchen or action station setting
  • Modified station setup for maximum efficiency after menu and shift changes
  • Performed consistently at high level without supervision
  • Maintained productivity during slow periods by organizing, aiding other departments, and otherwise increasing efficiency.

P.M. Line Cook

The Blackstone Hotel
01.2012 - 01.2015
  • Prepared various menu items needed for day's reservations, parties, and events
  • Trained new employees on standard of procedure for all menu items
  • Assisted in Banquet, Line Prep, Pastry, Garde Manger, Employee Cafeteria, and Hotel VIP Lounge as needed
  • Organized line set for Garde Manger, Dessert, Hot Appetizer, Saute, Grill, and Oven stations for best efficiency
  • Plated entrees, appetizers, desserts, and charcuterie elegantly and in timely fashion
  • High volume fine dining restaurant (300 covers on average night.)

Education

Associate of Applied Science - Culinary Arts

Kendall College, Chicago, IL
01.2013

Bachelor of Arts - Culinary Arts

Le Cordon Bleu, Chicago, IL
01.2011

Skills

  • Spanish - Elementary Proficiency
  • Proficient in MS Word, Excel, PowerPoint , and Google Drive
  • Familiar with Maitre'D, Aloha, Square, Micros and Revel POS systems
  • Highly skilled in Salesforce Delphi, Social Tables, Cvent
  • Familiar with Opera Cloud Property Management System and Restaurant Software
  • Guest Management
  • CRM Management
  • B to B sales
  • Account Management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Meetings and Events Manager - Pendry Hotels
01.2023 - Current
Events Sales Manager - Pendry Hotels
04.2022 - 01.2023
Realtor - Taylor Realty Partners
12.2018 - 04.2022
Server - The Gwen Hotel
08.2017 - 03.2019
Manager/ Event Coordinator - Tiny Industries
03.2017 - 10.2017
Manager - LYFE Kitchen
01.2016 - 01.2017
P.M. Line Cook - The Chicago Club
01.2015 - 01.2016
Chef Proprietor - Finer Pointe Catering
01.2014 - 01.2017
P.M. Line Cook - The Blackstone Hotel
01.2012 - 01.2015
Kendall College - Associate of Applied Science, Culinary Arts
Le Cordon Bleu - Bachelor of Arts, Culinary Arts
Ari Kirk