Ari Miller
Boulder,CO
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
3
3
years of professional experience
Work History
Barista
Zoe's Coffee House
08.2023 - 06.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Operated espresso machines and commercial coffee brewers to create beverages.
Customer Service Cashier
King Soopers City Market
02.2022 - 07.2023
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Handled returns and exchanges professionally while adhering to company policy guidelines, ensuring satisfactory resolutions for customers.
- Utilized POS system to handle customer cash and credit card transactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Cashier
Goodwill Industries Of Colorado Springs
07.2021 - 01.2022
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Associate of Arts - Psychology
Oregon State University
Corvallis, OR05.2027
Skills
- Friendly and outgoing
- Team Player
- Opening and closing duties
- Cash Register Operation
- Fast Learner
- Strong Work Ethic
- Reliability and punctuality
Timeline
Barista
Zoe's Coffee House
08.2023 - 06.2024
Customer Service Cashier
King Soopers City Market
02.2022 - 07.2023
Cashier
Goodwill Industries Of Colorado Springs
07.2021 - 01.2022
Associate of Arts - Psychology
Oregon State University
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