Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ari Sprankle

McDonald,OH

Summary

Dynamic Front Office Receptionist with a proven track record at Southwoods Health, excelling in customer service and cash flow oversight. Adept at strategic issue resolution and proficient in Meditech applications, I ensure seamless patient experiences while maintaining compliance and accuracy in a fast-paced environment. Committed to enhancing operational efficiency and patient satisfaction.

Overview

5
5
years of professional experience

Work History

Front Office Receptionist

Southwoods Health
10.2022 - Current
  • Greet and check in patients, verifying demographics and ensuring active insurance coverage.
  • Collect copays and balance the cash drawer daily to maintain financial accuracy.
  • Scan and upload patient documents including ID, insurance cards, pain contracts, and consent forms.
  • Input orders for urine and oral drug screens, ensuring proper documentation and compliance with medical protocols.
  • Assist in handling patient check-out procedures and follow up care including phone-based appointment rescheduling.
  • Escort patients to radiology and lab departments for additional diagnostic testing as ordered.

Front Desk Receptionist

Lee Eye Center
10.2021 - 10.2022
  • Managed front desk operations, ensuring efficient check-in and check-out processes.
  • Provided exceptional customer service, addressing inquiries and resolving issues with tact and efficiency.
  • Processed and maintained patient medical records requests and consent forms with prompt precision in accordance with HIPAA regulations.
  • Scheduled, coordinated and confirmed standard appointments.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Answered inbound calls and assessed patients with vision-related concerns, determining appointment needs and coordinated timely scheduling.


Registrar

Sharon Regional Medical Center
08.2020 - 10.2021
  • Registered and scheduled walk-in patients for multiple departments, including high-volume heart center services.
  • Created intake and procedure packets for cardiology patients to ensure smooth pre-visit preparation.
  • Verified insurance coverage and reviewed for medical necessity prior to patient visits.
  • Maintained accurate patient demographics and insurance details in the EMR system.
  • Provided courteous front desk support in a fast-paced hospital environment.
  • Collected copayments and out-of pocket expenses; explained hospital and insurance policies with professionalism and empathy.

Education

No Degree - General Studies

Youngstown State University
Youngstown, OH

High School Diploma -

Girard High School
Girard, OH
01-2013

Skills

  • Strong customer service skills
  • Clear and concise communication
  • Proficient in task management
  • Strategic issue resolution
  • Organizational time strategies
  • Cash flow oversight
  • Consistent professional conduct
  • Proficient in call routing
  • Knowledgeable in Meditech applications
  • Organized scheduling coordination

Timeline

Front Office Receptionist

Southwoods Health
10.2022 - Current

Front Desk Receptionist

Lee Eye Center
10.2021 - 10.2022

Registrar

Sharon Regional Medical Center
08.2020 - 10.2021

No Degree - General Studies

Youngstown State University

High School Diploma -

Girard High School
Ari Sprankle