Aria Astaphan
Leasing Consultant
Wichita Falls,TX
Summary
Enthusiastic to apply and contribute expertise, experience, and knowledge in assistance of completing company goals that are to be met and establishing great customer relationships.
Overview
5
5
years of professional experience
Work History
Leasing Consultant
Preiss Company
Wichita Falls, TX
04.2023 - Current
- Increased client satisfaction by promptly addressing inquiries and providing accurate information about property features and amenities.
- Maintained a high level of resident satisfaction by resolving maintenance requests quickly and professionally.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Organized community events to foster a positive living environment and increase resident retention rates.
- Streamlined administrative tasks such as lease renewals, rent collection, and tenant communication to maximize efficiency.
- Collaborated with maintenance staff to ensure timely completion of work orders, resulting in satisfied residents.
- Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
- Participated in property inspections to prepare for move-ins and move-outs.
- Programmed and cut keys for new resident's move-in packets.
Sales Representative
Vector Company - Texas
10.2022 - 12.2022
- Expanded customer base through cold calling, networking, and relationship building.
- Streamlined sales processes by identifying inefficiencies and implementing improvements for enhanced productivity.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Conducted product Cutco Kitchenware and Cutlery to clients via zoom, demonstrations of the to educate customers on features, benefits, and competitive advantages.
Dental Assistant Intern
The Family Dental Practice and Dr. Green's Dental Office
10.2020 - 03.2021
- Greeting patients, collecting payments, answering inquiries.
- Built trusting relationships with patients through empathetic listening, clear communication, and genuine care for their wellbeing.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Kept work areas clean, sanitized and organized to minimize infection risk.
- Prepared patient x-rays and images for dentist review.
- Promoted oral health education among patients through engaging demonstrations on proper brushing and flossing techniques.
- Facilitated smooth appointment transitions with efficient room setup, instrument preparation, and sterilization processes between patients.
- Scheduled and confirmed patient appointments.
Administrative Assistant
Jars Sales and Services
06.2020 - 10.2020
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Processing and directing mail and incoming packages or deliveries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed filing system, entered data and completed other clerical tasks.
Administrative Assistant
Jars Sales and Services
07.2019 - 08.2019
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Processing and directing mail and incoming packages or deliveries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed filing system, entered data and completed other clerical tasks.
Education
BBA - Marketing
Midwestern State University
Wichita Falls, TX05.2025
Associates Degree, College - Paralegal Studies and Business Administration
Dominica State College
Dominica10.2020
Highschool -
St. Johns Academy
Dominica01.2018
Skills
- Exceptional written and oral communication skills
- Computer proficiency in Microsoft word, Excel, Publisher, and PowerPoint
- Open to continuously learning new things
- Grasp new concepts quickly and efficiently
- Superb in critical/analytical thinking and problem solving
- Can cooperate amazingly on a team
- Adapts and acclimatizes very well
- Attention to detail
Hobbies and Interests
- Exercise
- Travel
- Voluntary work
travel
I travel quite frequently. I enjoy experiencing different cultures and exploring new places.
Timeline
Leasing Consultant
Preiss Company
04.2023 - Current
Sales Representative
Vector Company - Texas
10.2022 - 12.2022
Dental Assistant Intern
The Family Dental Practice and Dr. Green's Dental Office
10.2020 - 03.2021
Administrative Assistant
Jars Sales and Services
06.2020 - 10.2020
Administrative Assistant
Jars Sales and Services
07.2019 - 08.2019
BBA - Marketing
Midwestern State University
Associates Degree, College - Paralegal Studies and Business Administration
Dominica State College
Highschool -
St. Johns Academy
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