Summary
Overview
Work History
Skills
Credentials And Licenses
Education
Coursework
Additional Information
References
Timeline
SalesAssociate
Aria Clawson

Aria Clawson

Eagle,ID

Summary

Dynamic project manager with a proven track record of successfully coordinating and overseeing operations across diverse, cross-functional teams. Known for fostering collaboration and building strong partnerships internally and externally to drive project objectives and ensure seamless progression. Committed to maintaining high-quality standards in services and products while consistently delivering results within established timeframes and budget constraints. Recognized for exceptional relationship-building skills with a wide array of stakeholders in fast-paced environments, enhancing team synergy and project success.

Overview

12
12
years of professional experience

Work History

Customer Experience Specialist/Project Coordinator

Caprock
03.2024 - Current
  • Notary Public | Idaho | Commission #: 20241328 | Expires: 04/15/2030
  • Provided personalized service, anticipating customer needs and offering tailored solutions.
  • Utilized CRM software to track interactions with customers and recommend ways to increase engagement.
  • Spearheaded continuous process improvements, identifying areas for optimization and implementing best practices.
  • Championed change management efforts, helping teams adapt to new processes or technologies smoothly while minimizing disruptions to ongoing work.
  • Participated in cross-functional teams to address complex problems, improving overall customer experience strategy.
  • Developed comprehensive project plans, outlining objectives, timelines, resources, and potential risks to guide team efforts.
  • Led cross-functional teams to achieve project milestones, fostering collaboration and teamwork.
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Managed budgets to ensure projects were completed within financial constraints.
  • Cultivated strong relationships with vendors, negotiating contracts for cost-effective services and materials.
  • Delivered high-quality results within tight deadlines by managing resources effectively and prioritizing tasks appropriately.
  • Conducted post-project evaluations to identify successes as well as areas needing improvement for future endeavors.
  • Collaborated with team members to create a positive work environment and improve overall customer experience.

STUDIO MANAGER

Scott Blaser Studios
09.2022 - 10.2023
  • Coordinated daily studio operations, including scheduling, staff management and customer service.
  • Organized and maintained client databases for accurate communication information.
  • Implemented marketing strategies to promote studio to potential clients.
  • Kept accurate budgets with all expenses tracked and accounted for.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Developed detailed plans based on broad guidance and direction.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

PROJECT MANAGER

Pythia International
01.2022 - 09.2023
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Monitored project progress, identified risks and took corrective action as needed
  • Provided detailed project status updates to stakeholders and executive management.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.

EXECUTIVE RESEARCH ANALYST

Pythia International
04.2019 - 01.2022
  • Prepare reports of findings, illustrating data graphically and translating complex findings into written text
  • Conduct participatory action research in communities and organizations to assess how work is done and to design work systems, technologies, and environments
  • Organize data, and analyze and interpret its authenticity and relative significance
  • Supervise and work with volunteers.

BANK TELLER

Fairport Federal Credit Union
09.2013 - 06.2015
  • Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines
  • Receive and count daily inventories of cash, drafts, and travelers' checks
  • Sort and file deposit slips and checks
  • Resolve problems or discrepancies concerning customers' accounts.

Skills

  • Multi-industry Experience
  • Project Management
  • Business Administration
  • Metric Tracking
  • Interpersonal Relations
  • Problem Resolution
  • Budget Management
  • Brand Management
  • 80 WPM typing speed
  • MS Office Suite/Google Suite/Apple

Credentials And Licenses

  • Certification of Introductory Course in Accounting from Monroe Community College - 2015
  • Certification in Tutoring - 2016
  • Notary Public | Idaho | Commission #: 20241328 | Expires: 04/15/2030

Education

Bachelor of Arts (B.A.) - Art History and Curatorial Studies

BRIGHAM YOUNG UNIVERSITY
Provo, UT
12.2020

Coursework

Relevant Studies:

• Project/Time Management 

• International Business 

• Accounting 

• Business Marketing and Strategy 

• Communications 

• French

Extracurricular Studies: 

• BYU French Club

• Delta Alpha Pi (AAN) Member

Study Abroad Programs:

• Spring Semester 2017 - New Zealand, Australia, Fiji - Biology and Pacific Culture 

• Fall Semester 2017 - Paris, France - History and French Language, Literature, and Culture

On-Campus Internship:

Gender Relations in the Marriott Business School. Tracked project progress with Gantt charts, scheduled panels with faculty, students, and professionals, and promoted a case-study competition to improve gender relations. Presented findings to members of the Business School board.

Art History Capstone project:

Collaborated with a public artwork app to increase knowledge and engagement with art on campus and in the local area. Tracked progress, identified areas of risk and opportunity to enhance project goals. Researched and recorded information for a campus statue featured in the app.

Additional Information

International Travel

Moderate French comprehension

Volunteering teaching arts and crafts internationally

References

References available upon request

Timeline

Customer Experience Specialist/Project Coordinator

Caprock
03.2024 - Current

STUDIO MANAGER

Scott Blaser Studios
09.2022 - 10.2023

PROJECT MANAGER

Pythia International
01.2022 - 09.2023

EXECUTIVE RESEARCH ANALYST

Pythia International
04.2019 - 01.2022

BANK TELLER

Fairport Federal Credit Union
09.2013 - 06.2015

Bachelor of Arts (B.A.) - Art History and Curatorial Studies

BRIGHAM YOUNG UNIVERSITY

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