Aria Corbin Smith
Paterson,NJ
Summary
Professional Secretary with over 15 years of experience managing daily administrative support tasks and operations. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.
Overview
15
15
years of professional experience
Work History
Secretary
St. Luke Baptist Church
2009.06 - Current
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Answered multi-line phone system and enthusiastically greeted callers.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Scheduled appointments and conducted follow-up calls to members, visitors, contractors, etc.
- Offered technical support and troubleshot issues to enhance office productivity.
- Maintained electronic filing systems and categorized documents.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Assisted coworkers and staff members with special tasks on daily basis.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Volunteered to help with special projects of varying degrees of complexity.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Sorted, opened, and routed incoming correspondence and deliveries to help pastor and administrative team respond quickly to business and member requirements.
- Greeted incoming visitors and members professionally and provided friendly, knowledgeable assistance.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Routed business correspondence, documents, and messages to correct staff members.
- Constructed/created day-to-day mass email communications, weekly publications, and information shared via social media for the church as well as their partnering entities.
- Created flyers and postcards for publication and distribution
- Assisted in the collection of rents paid to the partnering entities
- Assisted in the planning/preparation of events (i.e. invitation and confirmation letters, promotional videos and flyers)
Education
Associate of Science - Communications (Concentration in Business)
Gateway U
Newark, NJ06.2025
Skills
- Sales Support
- Expense Tracking
- Appointment Scheduling
- Supply Ordering
- Customer Service
- Calendar Management
- Supply Restocking
- Office Administration
- Meeting Coordination
- Inter-office communications
- Document Preparation
- Inventory purchasing
- Verbal and written communication
- Cross-Functional Communication
- Multi-Line Phone Systems
- Microsoft Word, Excel, Powerpoint expertise
- Adobe Photoshop expertise
- Schedule Management
- Organization
- Complex Problem-Solving
- Mail distribution
- Confidentiality understanding
- Keyboarding skills
- Organizational Leadership
- Complaint resolution
- Clerical Support
- Building rapport
- Proofreading
- Prioritization
- Complaint Handling
- Problem Resolution
- Microsoft Excel
- MIcrosoft Word
- Microsoft Powerpoint
- Microsoft Outlook
- Reading Comprehension
- Spreadsheets
- Critical Thinking
- De-Escalation Techniques
- Follow-up skills
Timeline
Secretary
St. Luke Baptist Church
2009.06 - Current
Associate of Science - Communications (Concentration in Business)
Gateway U
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