Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Aria Franklin

Nail Tech
Memphis,TN

Summary

PROFESSIONAL SUMMARY

I am committed, and hardworking with experience processing transactions, and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. I am trustworthy, and dedicated to my job, over 4 years of experience serving customers and good at operating the register. Talented at correctly taking order information, and serving to customers quickly. I am cheerful when assisting customers with requests and meeting special needs while i always have a smile on my face. Lastly, I'm Team player, also, get along with everybody. Safely, and skillfully operates transportation pallets jacks, and other warehouse equipment's therefore, delivering products in a timely matter.

Overview

8
years of professional experience
5
years of post-secondary education

Work History

Warehouse Associates
Memphis, TN

Amazon Fulfillment Center
12.2020 - 03.2023

Job overview

  • Maintained safe and clean work environment by keeping warehouse work areas neat, floors clean and goods safely.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Consistently lifted materials weighing as much as over 50 pounds.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Checked packages and merchandise for damage and notified vendors.
  • Continually trained and coached new employees to increase production.
  • Quickly prepared orders for delivery by picking from shelves, packing in boxes and attaching shipping labels.

Retail Associate/ Pink Girl
Germantown, TN

Victoria Secret
10.2021 - 11.2022

Job overview

  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Processed customer returns to manage smooth refunds and exchanges following store procedures.
  • Increased sales and customer satisfaction through personalized servicing.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Answered incoming calls and emails to provide product information, features and benefits.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Worked to meet or exceed special targets for credit card applications.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and trust by delivering excellent shopping experiences.

Retail Associates
Cordova, TN

Rainbow Shops
12.2018 - 11.2020

Job overview

  • Successfully operated heavy equipment such as big boxes of inventory.
  • Committed to the customers and doing a great job in providing good customer service.
  • Worked effectively in fast-paced environments.
  • Help and train new comers.
  • Organize, and sorting clothes in color, and sizes

Cashier/ Customer Service
Germantown, TN

Captain D's
10.2017 - 12.2017

Job overview

  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Cleaning areas of the restaurant and Organizing making then neat and tidy.

Receiver
Southaven, MS

Scan Source Inc.
06.2015 - 08.2015

Job overview

  • Proven ability to learn quickly, and adapt to new situations.
  • Paid attention to detail, while completing assignments.
  • Helping others, and categorizing.

Education

Southwest Tennessee Community College
Memphis, TN

Associate of Arts from Art
08.2015 - 04.2020

University Overview

Gould's Academy of Arts
Germantown, TN

Nail Technician Degree from Nail Technician
09.2021 - 02.2022

University Overview

Skills

    Organization

Cash register operation

Teamwork and Collaboration

Active Listening

Attention to Detail

Self-Motivated

Excellent Communication

Decision-Making

Stocking and replenishing

Warehousing functions

Product and service sales

Cash Handling

Point of sale operation

Timeline

Victoria Secret
Retail Associate/ Pink Girl
10.2021 - 11.2022
Gould's Academy of Arts
Nail Technician Degree from Nail Technician
09.2021 - 02.2022
Amazon Fulfillment Center
Warehouse Associates
12.2020 - 03.2023
Rainbow Shops
Retail Associates
12.2018 - 11.2020
Captain D's
Cashier/ Customer Service
10.2017 - 12.2017
Southwest Tennessee Community College
Associate of Arts from Art
08.2015 - 04.2020
Scan Source Inc.
Receiver
06.2015 - 08.2015
Aria FranklinNail Tech