Aria Kent
Baltimore,MD
Overview
2
2
years of professional experience
Work History
Sales Associate, Home Decor
Lowes Home Improvment
Baltimore, MD
11.2024 - Current
- Helped customers find specific products, answered questions, and offered product advice.
- Answered store and merchandise questions and led customers to wanted items.
- Recommended, selected and located merchandise based on customer desires.
- Provided accurate information about products, prices and services.
- Attended weekly team meetings to review performance goals and objectives.
Shift Leader
Dollar General
Baltimore, United States
05.2023 - 03.2024
- Unloaded Trucks: Efficiently unloaded trucks following company procedures to ensure timely and organized delivery of products to the store.
- Received and Unpacked Shipments: Followed company processes to receive, open, and unpack cartons and totes, ensuring items were handled accurately and placed for stocking.
- Stocked and Rotated Merchandise: Stocked merchandise on shelves, ensuring proper rotation and facing of products to maintain a clean, organized, and visually appealing store layout.
- Restocked Returned Merchandise: Restocked, returned, and recovered merchandise efficiently, placing items back on shelves in their proper location to maintain inventory accuracy.
Customer Service Representative
Dominios
Baltimore, United States
04.2024 - 09.2024
- Managed High-Volume Transactions: Handled numerous customer orders efficiently at the register, ensuring accurate payment processing and minimizing errors during peak times
- Prioritized Stocking and Replenishment: Restocked inventory and organized shelves to ensure product availability and maintain a clean, well-stocked store during high-traffic periods
- Enhanced Team Performance: Collaborated with team members to manage rush periods, improving service speed and contributing to a positive work environment
- Processed Payments and Orders: Maintained accurate order records, processed cash and card payments, and reconciled registers, reducing discrepancies and ensuring smooth daily operations
Education
. -
Community College of Baltimore County
Baltimore, MarylandSkills
- Team Leadership
- Adaptability
- Inventory Management
- Customer service
- Payment processing
- Inventory control
- Upselling and cross selling
- Clear communication
Timeline
Sales Associate, Home Decor
Lowes Home Improvment
11.2024 - Current
Customer Service Representative
Dominios
04.2024 - 09.2024
Shift Leader
Dollar General
05.2023 - 03.2024
. -
Community College of Baltimore County