Outgoing sales advisor proficient in upselling products and well-versed in matching customers with optimal solutions. Excellent listening skills with an effective communication style. Prepared to apply several years' experience to new role at established company.
Overview
9
9
years of professional experience
Work History
Sales Advisor
Penske Automotive Group
08.2023 - 02.2024
Sales Proficieny + Product Knowledge: Sold vehicles and finance products by having a thorough understanding of the dealership's vehicle inventory
Quota Attainment + Upselling: Exceeded monthly sales quota by 130% and upsold on extended packages/warranties
Negotiation Skills: Negotiated car prices and value on trade-ins
Cross-Department Collaboration: Coordinated with finance department to discuss different options that best suit the customers
Prospecting + Relationship Building: Sent 100+ Snapcells a month for prospecting and effective relationship-building
Lead Conversion: Handled inbound calls and converted web leads into a sales opportunity; updated and managed customer information in the CRM system to track leads and follow-up effectively
Executive Assistant/Associate Producer
One/Song Entertainment Inc.
10.2021 - 08.2023
Management: Assisted celebrity client in managing production company
Digital Marketing: Published 10+ posts per week across social media platforms, resulting in an increase of 150% in follower engagement in 6 months
Organizational Skills: Ran and took detailed notes for executive meetings
Reporting: Provided company/project data to CEO and other executives with up-to-date performance metrics
Time + Administrative Management: Assisted in all business aspects, including calendar management, rolling calls, submitting expenses, document signing, preparing reports and making reservations for meetings
CTEC Tax Preparer
Smith & Company, CPA's
08.2019 - 11.2021
Client Relationship Management: Maintained and managed existing client relationships with custom tax preparation
Organizational + Time Management: Exceptional organization and time management in a high-pressure environment meeting all annual tax deadlines
Industry Expertise: Proactively updated and applied knowledge of tax laws and compliance for Federal, State and multi-state for individuals, partnerships/LLC, S-Corporations, C-Corporations, Fiduciaries and Estates
Team Collaboration: Worked in a team environment with other experienced tax and accounting professionals to deliver accurate and timely tax services
CTEC Tax Preparer
Dimond Tax Services LLC
01.2016 - 07.2019
Client Relationship Management: Managed existing clients with custom tax preparation
Business Development: Performed business development by facilitating new client relationships and provided insights, suggestions and feedback to help business operations run smoother
Software Proficiency: Trained and supported partners on G Suite, Lacerte Tax Software and Microsoft Office
Resiliency: Thrived in a high-pressure environment meeting all annual tax deadlines
Organizational + Time Management: Answered phones, scheduled appointments, scanned documents and maintained file management for clients
Office Manager
Acupunchi Health
08.2015 - 01.2016
Management: Managed daily operations of a busy acupuncture clinic, ensuring a smooth and efficient workflow
Customer Relationship Management: Responsible for answering phones, scheduling appointments, insurance and billing collections
Administrative Management: Assisted the Director of Wellness in any needed errands or office duties
Lead Conversion: Handled online inquiries and converted prospective customers into a sales opportunity
Business Development Coordinator at Mercedes-Benz at Penske Automotive GroupBusiness Development Coordinator at Mercedes-Benz at Penske Automotive Group