Aria Neiman
San Francisco,CA
Summary
Recent graduate with customer service, multitasking and time management abilities. Detail-oriented and able to learn new concepts quickly. Hardworking and devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
SERVER
ST. FRANCIS YACHT CLUB
04.2024 - Current
- Consistently delivered exceptional service to high volumes of customers on a daily basis.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Worked closely with team members to streamline restaurant operations.
FAMILY CARE SPECIALIST
TRADITION CARE FUNERAL SERVICES
PLEASANT HILL, CA
03.2019 - 07.2023
- Provided compassionate and efficient administrative support to families during difficult times
- Maintained accurate and confidential records through meticulous data entry and recordkeeping
- Assisting with clerical work.
CREW MEMBER
TRADER JOE'S
SAN FRANCISCO, CA
09.2020 - 07.2021
- Assisted customers with shopping needs and inquiries
- Collaborated with team members to maintain store operations and inventory.
SERVER
BENIHANA
SAN FRANCISCO, CA
09.2020 - 07.2021
- Enhanced overall customer satisfaction by consistently delivering exceptional service at all times
- Assisted guests with menu recommendations, ensuring a smooth and enjoyable dining experience.
- Ensured the dining room was always clean and properly set up.
- Assisted in training new servers.
FRONT DESK
CRUNCH
SAN FRANCISCO, CA
01.2019 - 01.2020
- Provided exceptional customer service to gym members, ensuring a welcoming and positive first impression
- Addressed member inquiries and concerns promptly, resolving issues effectively to maintain customer satisfaction
- Contributed to a positive gym environment by maintaining a clean, organized, and welcoming front desk area.
GENERAL MANAGER
LOVING CUP
SAN FRANCISCO, CA
08.2018 - 01.2020
- Oversaw daily operations, ensuring staff met customer needs and store goals
- Prepared and managed staff schedules, hiring, and training programs
- Maintained inventory control and implemented effective organizational systems
- Contributed to customer satisfaction by addressing questions and resolving issues.
Education
B.S. Biochemistry -
San Francisco State University
Skills
- Exceptional customer service
- Positive and professional
- Team management and supervision
- Conflict resolution abilities
- Multitasking
- Organization and Time Management
- Flexible and Adaptable
- Communication
Additional Experience
CALIFORNIA PACIFIC MEDICAL CENTER VOLUNTEER 6/2023-Current
- Directly interact with patients, providing assistance with mobility and ensuring their comfort
- Assist with patient transportation
- Contribute to a positive patient experience by fulfilling various departmental needs as assigned.
SAN FRANCISCO STATE UNIVERSITY RESEARCH 01/2023 - 01/2024
- Conducted research activities in Dr. Gassner's Biochemistry Lab
- Gained hands-on experience with chemiluminescence and biochemical analysis techniques
CALIFORNIA PACIFIC MEDICAL CENTER SUMMER INTERN 2017
- Gained valuable healthcare experience through diverse rotations in various hospital departments
- Provided administrative support tasks, ensuring smooth departmental operations
- Assisted patients with non-medical needs, promoting comfort and well-being.
Timeline
SERVER
ST. FRANCIS YACHT CLUB
04.2024 - Current
CREW MEMBER
TRADER JOE'S
09.2020 - 07.2021
SERVER
BENIHANA
09.2020 - 07.2021
FAMILY CARE SPECIALIST
TRADITION CARE FUNERAL SERVICES
03.2019 - 07.2023
FRONT DESK
CRUNCH
01.2019 - 01.2020
GENERAL MANAGER
LOVING CUP
08.2018 - 01.2020
B.S. Biochemistry -
San Francisco State University
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