ARIA WASHINGTON
McKinney
Summary
Professional billing expert with strong expertise in financial analysis, invoicing, and account reconciliation. Proven track record in optimizing billing processes and resolving discrepancies efficiently. Known for collaborative teamwork, adaptability, and achieving organizational goals.
Experienced with managing billing cycles and maintaining financial accuracy. Utilizes billing software to streamline processes and resolve discrepancies. Knowledge of financial regulations and compliance ensures accurate and timely billing operations.
Overview
11
11
years of professional experience
Work History
Billing Specialist II
AMN Healthcare
09.2022 - Current
- Monitoring the status of payments and communicating with insurance companies
- Creating and sending invoices to clients for any remaining balances after insurance companies
- Review contracts, ensure billing is set up correctly, prepare and submit claims
- Work with other departments to improve billing and accounting systems and drive process improvements
- Maintain accurate records of client accounts and outstanding balances and update the system with payment information
Account Receivable Specialist
Associa
07.2018 - 09.2022
- Posts customer payments by recording cash, checks, and credit card transactions
- Analyze and resolved over 1,000 collection accounts and settle all customers billing queries
- Responsible for organizing and maintaining all accounts receivables active files
- Research misapplied payments, overpayments, deductions/credits and reconcile customer accounts
- Provide great customer service by communicate daily with clients
Dispatch Agent
Driven Solutions, Inc.
11.2015 - 07.2018
- Maintained customer services to existing clients to ensure client retention
- Communicated with vendors regarding tow availability and special orders
- Daily communicate with customers and resolve all customer inquiries
- Provide great retention and strong conflict resolution skills
Team Lead
MasTec Advanced Technologies
01.2014 - 06.2015
- Open and maintain customer accounts by recording information
- Resolve all customer complaints concerning products or services
- Continually achieved 90%+ quality assurance scores
- Handled over 50 customers daily calls ensure great customer service
Education
Associate of Science -
North Central Texas College Bookstore
Corinth, TX08.2014
Skills
- Proficient in Microsoft Software
- Basic accounting knowledge
- Ability to work in a team environment
- Customer service skills
- Communication skills
- Time critical prioritization skills
- Organizational skills
- Attention to detail
- Invoice processing
- Billing systems and software
- Data entry proficiency
- Month-end closing procedures
Timeline
Billing Specialist II
AMN Healthcare
09.2022 - Current
Account Receivable Specialist
Associa
07.2018 - 09.2022
Dispatch Agent
Driven Solutions, Inc.
11.2015 - 07.2018
Team Lead
MasTec Advanced Technologies
01.2014 - 06.2015
Associate of Science -
North Central Texas College Bookstore