ARIADNA ALFONSO
Miami,Florida
Summary
An exceptionally reliable and dedicated individual, with over 4 years of experience in customer service, administration, and high-profile businesses, seeking a position within the hospitality and entertainment law industry. Excels in high volume and fast paced environments.
Overview
6
6
years of professional experience
Work History
Reservation Specialist
Kiki on the River / Habibi / El Santo
Miami, Florida
05.2022 - Current
- Deliver a speedy, efficient, and professional level of service at all times and assistance with all inquiries via all communication platforms
- Analyze cover flows via seven rooms and opentable for all establishments, maximizing reservation availability.
Legal Intern
Caserta & Spiriti
Miami, FL
02.2024 - 05.2024
- Performed administrative duties such as scheduling appointments or managing calendars.
- Drafted and edited client correspondence, demand letters, deeds, settlement letters, retainers, and legal memoranda.
- gained a foundation on Elder law, Real Estate law, Business Law, and Debt Defense
Medical Receptionist
Lievano,Perez and Associates
Miami, Florida
05.2021 - 04.2022
- Organized, scanned, and mailed electronic documentation, serving as a liaison with other medical offices and specialty departments
- Oversaw master calendar and scheduled appointments for three providers according to optimal patient loads and clinic availability
- Administered and directed a multi-line phone system and supervised processing of payment and patient records.
Teaching Assistant
New Village Academy
Miami, Florida
09.2020 - 05.2021
- Supervised student records to assist teachers with administrative tasks and maintain smooth daily operations
- Demonstrated and taught students basic and advanced social skills, conflict resolution techniques, and study strategies.
Sales Associate Assistant
Bella Quinces & Photography
Miami, Florida
02.2018 - 08.2020
- Located products and checked store system for merchandise at other locations
- Communicated with all personnel to understand company needs and make recommendations
- Interacted with customers, ascertaining need, and upselling services leading to an increase in revenue of over $25,000.
Education
Bachelor of Arts in Psychology -
Florida International University
12.2023
Skills
- Administrative experience and client relations strength
- Effective and strong communication with team members
- Proficient in Microsoft Office Suite (Word,Excel,and PowerPoint)
- Fluent in English and Spanish
Leadership Experience
Phi Sigma Sigma, Delta Kappa Chapter - Membership Recruitment Chairman 01/2023 - 12/2023
Educate chapter members on Recruitment Rules and Procedures as well as conversation etiquette, Oversee all recruitment events and serve as a liaison between Headquarters, university council members, and third party vendors, Design and facilitate a year-round recruitment program and assumes responsibility for all recruiting, marketing, and public relations efforts
Timeline
Legal Intern
Caserta & Spiriti
02.2024 - 05.2024
Reservation Specialist
Kiki on the River / Habibi / El Santo
05.2022 - Current
Medical Receptionist
Lievano,Perez and Associates
05.2021 - 04.2022
Teaching Assistant
New Village Academy
09.2020 - 05.2021
Sales Associate Assistant
Bella Quinces & Photography
02.2018 - 08.2020
Bachelor of Arts in Psychology -
Florida International University
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