Ariadna Geraci

As the Activities Manager at Minerals Hotel, part of Crystal Springs Resort, I am responsible for managing and motivating team members, planning and organizing day-to-day activities, overseeing all aspects of the hotel guest activities and events that they can participate in, as well as keeping record of all inventories and making sure the equipment is maintained

Part of my responsibilities include:

• Interviewing, hiring, training and terminating team members as needed
• Coordinate holidays and special and corporate events with the Activities Director and Sales representatives
• Book banquet rooms for daily activities and other events
• Coordinate with entertainers (musicians, magicians, mentalists, etc.) and keep them informed about rooms, AV and payments
• Make schedules promptly for the team and management to review and approve
• Develop employee morale and ensure proper training
• Review payroll weekly to ensure accurate time clock punches
• As well as bi-weekly payroll reporting to upper management and make decisions on labor efficiency
• Ensure team members are fully informed of all scheduled events, activities and VIPs
• Maintain high standards of teammates and professional conduct.
• Worked effectively in fast-paced environments.
• Worked flexible hours across night, weekend and holiday shifts.
• Demonstrated leadership skills in managing projects from concept to completion.
• Developed and maintained courteous and effective working relationships.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Proven ability to develop and implement creative solutions to complex problems.
• Proven ability to learn quickly and adapt to new situations.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Skilled at working independently and collaboratively in a team environment.
• Passionate about learning and committed to continual improvement.
• Managed time efficiently in order to complete all tasks within deadlines.

• As a front desk agent I'm responsible for checking hotel guests in and out of their rooms
• A few of the main duties of a front desk agent are greeting guests at the front desk, answering any questions, recommending activities and restaurants to guests, and answering any phone calls
• Crystal Springs resort also hosts weddings and major events, holiday events and celebrations, golf outings and private parties
• So at the Front Desk we have to direct and inform guests going to these events where to go and time frames.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked effectively in fast-paced environments.
• Worked flexible hours across night, weekend and holiday shifts.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Passionate about learning and committed to continual improvement.

• I consider myself, to be an easy going person, to be engaging with hotel and restaurant guests and to have proper knowledge of food, drinks and events happening, not only at the resort, but in other venues
• I am a capable person, I have a predisposition for learning products, POS and new directives, and a facility communicating with guests and colleagues alike
• I am excited for new challenges and projects, in and out of the restaurant business.