Ariadna Machado
Doral
Summary
Dedicated and highly organized Bilingual Customer Service Professional with over two years of experience providing outstanding support and resolving complex customer issues. Known for building lasting client relationships, driving brand loyalty, and ensuring a positive customer experience through clear and professional communication. Excels in fast-paced environments, managing multiple priorities with attention to detail and efficiency. Fully fluent in English and Spanish, with strong interpersonal and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Wedding Planner Assistant
Red Velvet Productions
06.2025 - 08.2025
- Increased efficiency by implementing new software tools for task management, budget tracking, and vendor communication.
- Provided personalized attention to clients'' needs, fostering trust and loyalty towards the company''s services.
- Streamlined communication between vendors and clients by effectively managing timelines and schedules.
- Assisted with day-of-event coordination, executing flawless ceremonies, receptions, and other festivities as planned.
Front Desk Receptionist
Adair Gamez
01.2024 - 05.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Sales Associate
Areia Beauty Studio
01.2023 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Associate of Arts - Child Psychologist
Miami Dade College
Miami, FLSkills
- Client relationship building
- Exceptional organization
- Guest management
- Social media marketing
- Customer service
- Teamwork
- Time management
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Critical thinking
- Excellent communication
- Organizational skills
- Team leadership
- Active listening
- Effective communication
- Adaptability and flexibility
- Team leadership and motivation
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Wedding Planner Assistant
Red Velvet Productions
06.2025 - 08.2025
Front Desk Receptionist
Adair Gamez
01.2024 - 05.2025
Sales Associate
Areia Beauty Studio
01.2023 - 08.2024
Associate of Arts - Child Psychologist
Miami Dade College
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