Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ariadna Orozco

Calexico,CA

Summary

Dynamic and customer-focused professional with proven expertise in cash handling and complaint resolution at JCPenney. Known for enhancing customer satisfaction through exceptional service and attention to detail, consistently driving repeat business. Strong team collaborator with a solid work ethic, adept at managing high-volume transactions and creating personalized experiences.

Responsible Cashier proficient in restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Patience and great conection-communication with costumers, making sure to fullfill costumers needs based on what store has to offer.

Punctual and honest, with a solid background in cashier environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help the team improve service and reduce waste. Also motivate team members to stay active to make sure our department on the store looks clean and easy for the costumers to find things around.

Friendly and reliable with a positive attitude and excellent customer service skills. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

Retail worker known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in customer interaction, and problem-solving with focus on achieving results. Always asking what else needs to be done, what can be better for the store, what can change, and achieving to satisfy basic customer needs.

Motivated Service Worker with exceptional social skills, communication abilities and a customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Outgoing and friendly Barista with excellent interpersonal communication skills. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Barista

Mucho Barrio Mucho Cafe
02.2023 - 09.2023
  • 25 hours/week part time
  • $2400 per year
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Controlled line and crowd with quick, efficient service.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
  • Maintained regular and consistent attendance and punctuality.
  • Managed inventory levels to ensure all necessary supplies were always available, preventing any service delays.
  • Collaborated with local bakeries to offer selection of fresh pastries, complementing coffee menu and boosting overall sales.
  • Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
  • Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Learned special recipe items and seasonal offerings to best meet customer needs.
  • Packaged bagels, muffins and other food items for customer purchase.

Cashier

JCPenney
10.2024 - Current
  • 26 hours/week approx.
  • $23,040 per year
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Addressed customer needs and made product recommendations to increase sales.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Increased sales of promotional items by informing customers about current offers.
  • Enhanced shopping experience, provided product information and location assistance.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.

Education

No Degree - Psychology

Imperial Valley College
Imperial, CA

High School Diploma -

Calexico High School
Calexico, CA
06-2022

Skills

  • Cash handling
  • Customer Service Excellence
  • Customer service
  • Attention to detail
  • Patience and empathy
  • Customer assistance
  • Work ethic and integrity
  • Team collaboration
  • Customer relations
  • Order taking
  • Reliability and punctuality
  • ID verification
  • Product knowledge
  • Guest inquiries
  • Multitasking and organization
  • Empathy and patience
  • Complaint resolution
  • Sales transactions
  • Teamwork and collaboration

Languages

Spanish
Native or Bilingual

Timeline

Cashier

JCPenney
10.2024 - Current

Barista

Mucho Barrio Mucho Cafe
02.2023 - 09.2023

No Degree - Psychology

Imperial Valley College

High School Diploma -

Calexico High School
Ariadna Orozco