Ariadna Quezada

• Maintained organized medical records in compliance with HIPAA.
• Assisted providers with charts, patient info, and clinical communications.
• Supported patients and staff, answered questions, and coordinated messages.
• Monitored inventory and ordered office/medical supplies.
• Collaborated with clinical staff to ensure smooth, high-quality clinic operations.

Maintained a safe, welcoming environment for patients and staff.

• Manage medication assistance for 22 residents daily, ensuring accuracy and compliance.
• Maintain infection-control standards and provide excellent resident support.
• Performed clerical tasks: updated electronic health records (EHR), logged medication counts, completed shift reports, and organized documentation.

• Provided daily care to 20–22 residents per shift, including dementia and mental health support.
• Monitored and recorded behavioral/cognitive changes; communicated updates to nursing staff.
• Assisted with meal service for up to 20 residents and daily routine support.
• Handled clerical duties such as charting, incident reports, appointment reminders, and maintaining resident files.
• Used trauma-informed communication to de-escalate situations and promote safety.

• Processed customer transactions accurately and efficiently.
• Provided friendly customer service and resolved issues promptly.
• Handled cash, card payments, returns, and daily drawer balancing.
• Maintained a clean, organized checkout area.