= Detail-oriented Office Manager experienced in overseeing and improving office services. Diplomatic and patient professional possessing creative mindset to drive needed improvements. Skilled with business correspondence, bookkeeping and project management.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Office Manager
Insurance Benefits Associates
Houston
06.2025 - Current
Coordinated office operations, ensuring efficient workflow and adherence to policies.
Facilitated communication between departments to streamline daily tasks and responsibilities.
Processed employee onboarding paperwork, maintaining compliance with HR policies.
Implemented a digital filing system, improving document retrieval and storage efficiency.
Supported budget tracking efforts by monitoring expenses and identifying cost-saving opportunities.
Organized corporate events and meetings, enhancing company culture and employee engagement.
Maintained filing system for records, correspondence and other documents.
Assistant Manager
Asset Living
Houston
09.2024 - 05.2025
Assisted the property manager in a 156-unit tax credit / HUD multifamily community handling a waitlist, working applications, screening, move-in/outs.
Assisted in preparing reports on property performance and occupancy trends.
Supervised daily operations including scheduling shifts, assigning duties.
Handled payments posting rent, along with deposits.
Used YARDI, RHR running EIV's.
Assisted with weekly reports, monthly reports and other duties as assigned.
Leasing Consultant
Asset Living
Houston
01.2023 - 08.2024
Assisted potential renters with property tours and inquiries.
Maintained accurate records of tenant applications and leases.
Provided timely information on leasing terms and policies.
Organized community events to promote property engagement and interest.
Prepared lease agreements, collected security deposits and rent payments from tenants.
Handled incoming calls regarding availability of units, pricing information and other inquiries.
Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
Marketed property to prospective tenants by giving tours and pointing out key features.