Experienced Service Coordinator with several years of responsibility in the field agencies. Extensive professional network of service providers and proven history of effective work.
Overview
5
5
years of professional experience
Work History
Service Coordinator
Pinch-a-Penny
Miami, FL
08.2022 - Current
Coordinated service schedules and appointments with clients.
Provided customer service to ensure client satisfaction.
Handled incoming calls and inquiries from customers regarding services offered.
Medical Records Clerk
Penate Medical Center
Miami, FL
01.2021 - 07.2022
Processed incoming medical records requests.
Maintained a secure filing system for confidential documents.
Entered data into electronic health record systems.
Customer Service Representative
Hudson Group Inc.
Miami, FL
01.2019 - 12.2020
Provided excellent customer service to resolve customer complaints in a timely manner.
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
Associate of Arts - Business Administration
Miami Dade College
Miami, FL
Skills
Status Meetings
Program Follow-Up and Assessment
Community Resource Expertise
Needs Assessment
Languages
English
Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Service Coordinator
Pinch-a-Penny
08.2022 - Current
Medical Records Clerk
Penate Medical Center
01.2021 - 07.2022
Customer Service Representative
Hudson Group Inc.
01.2019 - 12.2020
Associate of Arts - Business Administration
Miami Dade College
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