Dedicated caregiver skilled in personal care, medication administration, and effective communication. Committed to providing emotional support and enhancing clients' daily living experiences.
Overview
19
19
years of professional experience
1
1
Certification
Work History
CAREGIVER
CAREGIVER AGENCY
Houston, TX
01.2024 - 08.2024
Provided personal care assistance to clients in daily living activities.
Administered medications according to care plans and health guidelines.
Maintained a clean and safe environment for clients at all times.
Communicated effectively with clients, families, and healthcare professionals.
Documented client progress and reported changes to healthcare staff promptly.
Supported clients emotionally through companionship and active listening.
LICENSED IN CLINICAL LABORATORY
CUBAN HOSPITAL
GUANTANAMO, CUBA
09.2005 - 10.2022
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Identified needs of customers promptly and efficiently.
Prioritized and organized tasks to efficiently accomplish service goals.
Worked with cross-functional teams to achieve goals.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assisted with customer requests and answered questions to improve satisfaction.
Exceeded customer satisfaction by finding creative solutions to problems.
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.