Summary
Overview
Work History
Education
Skills
Timeline
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Ariagna Gonzalez

Austin,TX

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Overview

7
7
years of professional experience

Work History

Cashier

Fiesta Supermarket
Austin, TX
05.2023 - 04.2024
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Resolved customer complaints professionally in accordance with company policy.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Answered customer inquiries regarding store policies and procedures.

Office Administrative Assistant

AKM Restaurant Supply Depot
Hialeah, FL
06.2020 - 07.2022
  • Sorted mail daily for distribution throughout the organization.
  • Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
  • Created expense reports, tracked invoices, and processed payments.
  • Ordered supplies and maintained an inventory of office equipment.
  • Greeted visitors and answered incoming calls, providing information to callers or redirecting them to the appropriate personnel.
  • Responded promptly to customer inquiries via email or phone.
  • Scheduled appointments for management team members.
  • Organized and maintained filing systems, both paper and electronic.
  • Answered incoming calls in a timely manner and directed them appropriately.
  • Processed incoming invoices for payment in a timely manner.
  • Prepared outgoing mailings using postage meter machine.
  • Performed administrative duties such as photocopying, faxing documents and mailing packages.
  • Assisted with scheduling meetings and appointments for the office staff.

Cashier

Santos Mini Market
Hialeah, FL
02.2017 - 02.2019
  • Processed refunds and exchanges promptly according to established policies.
  • Reviewed reports regularly for trends in customer satisfaction levels based on survey results.
  • Coordinated with vendors to ensure timely delivery of merchandise and supplies.

Education

High School Diploma -

Oscar Jorge Garcia Gallo
Havana Cuba
06-2009

Skills

  • Cash Register Operation
  • Returns processing
  • Payment Processing
  • POS Systems
  • Check processing
  • Invoice Processing
  • Reception oversight
  • Office Administration
  • Calendar Management
  • Spreadsheet Management
  • Proposal Writing
  • Filing
  • Data Entry

Timeline

Cashier

Fiesta Supermarket
05.2023 - 04.2024

Office Administrative Assistant

AKM Restaurant Supply Depot
06.2020 - 07.2022

Cashier

Santos Mini Market
02.2017 - 02.2019

High School Diploma -

Oscar Jorge Garcia Gallo

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Ariagna Gonzalez