Ariagne De La Cruz
Tresckow
Summary
Dynamic professional with a friendly demeanor and strong problem-solving skills, honed at Amazon. Proven ability to enhance customer satisfaction and boost sales through effective communication and teamwork. Adept at multitasking and managing time efficiently, ensuring project deadlines are met while fostering positive client relationships.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Amazon Delivery
Amazon
09.2023 - 02.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Bank Teller Intern
Banco Popular De Puerto Rico
01.2017 - 12.2018
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Educated customers on use of banking website and mobile apps.
- Educated customers on banking products, enabling them to make informed decisions about their finances.
Seller
Alex and Ani
01.2016 - 11.2017
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.
- Utilized product knowledge to educate customers on features and benefits.
- Responded to customers' complaints regarding service and product quality to solve issues.
- Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
- Utilized social media platforms to engage customers, share promotions, and stay top-of-mind with target audiences.
Education
BBA - Psychology
Universidad Del Sagrado Corazon
Santurce Puerto Rico 06-2026
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Excellent communication
- Multitasking Abilities
- Calm under pressure
Certification
Yoga Instructor
Ayurvedic wellness
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Amazon Delivery
Amazon
09.2023 - 02.2024
Bank Teller Intern
Banco Popular De Puerto Rico
01.2017 - 12.2018
Seller
Alex and Ani
01.2016 - 11.2017
BBA - Psychology
Universidad Del Sagrado Corazon
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