Ariah Spotofora
Las Vegas
Summary
I am a detail-orientated and proactive Facilities Coordinator with experience in managing workplace operations to ensure a safe, efficient, and well-maintained environment. I have a strong background in facility maintenance, vendor coordination, and implementing preventive maintenance schedules. I also handle front desk operations, guest relations, and security access while supporting large-scale meetings and office logistics. I take pride in my problem-solving abilities, organizational skills, and commitment to maintaining high safety and operational standards. I am dedicated to providing exceptional customer service, ensuring that employees and guests have a positive and seamless experience.
Overview
4
4
years of professional experience
Work History
Facilities Coordinator
Rimini Street Inc.
08.2022 - Current
- Ensures assigned equipment is in proper working order and available for use
- Maintains physical space, ensuring a safe, clean, and functional environment
- Proficient with software skills (e.g. Microsoft Office 365- Excel, Word, Outlook, Teams)
- Coordinate with vendors and service providers to schedule maintenance, repairs, and installations while managing contracts and budgets
- Track and manage facility expenses, ensuring cost-effective solutions for maintenance and operations
- Greet and assist all guests and employees at the front desk, assuring a welcoming and professional environment while managing access card distribution and workstation assignments
- Manage food and beverage arrangements for high-profile meetings, ensuring seamless execution and adherence to dietary presences and budget
- Receives, manages, and processes work order requests; ensures problems are resolved quickly
- Acts as liaison between employees and any outside contractors needed to resolve specialized problems
- Ensures safety standards are followed throughout facility
- Participates on emergency preparedness planning team
- Performs other related duties as assigned
Sales & Customer Service Associate
Massage Envy Spa
02.2022 - 06.2022
- Establish relationships with members and guests to grow and retain a client base
- Providing outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone in our location
- Help clients understand the benefits of regular massage, skin care and stretch
- Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive
- Keeping management apprised of member concerns and following manager’s policies, procedures, and direction
Retail Shift Lead (ft)
Pressed Juicery
06.2021 - 10.2021
- Provide individual & team performance feedback and recommendations to managers
- Support onboarding of new employees and continued training of selling the team
- Be a brand ambassador; support community engagement, and local store marketing partnerships to increase brand visibility
- Support order and inventory processes where applicable
- Effective management of third-party vendors
- Share customer feedback with a store manager regarding product requests, concerns, and suggestions
- Perform opening and closing duties including the execution of bank deposits, receipt of shipment, etc
- Utilize POS and related computer systems to ensure efficiency
Education
High School Diploma -
Nevada Connections Academy
Las Vegas, NVSkills
- Microsoft Office 365
- Creative thinking
- Teamwork
- Decisive decision making
- Positivity
- Excellent time management skills
- Self-motivated
- Flexibility
- Problem-solving skills
- Critical thinking
- Conflict resolution
Timeline
Facilities Coordinator
Rimini Street Inc.
08.2022 - Current
Sales & Customer Service Associate
Massage Envy Spa
02.2022 - 06.2022
Retail Shift Lead (ft)
Pressed Juicery
06.2021 - 10.2021
High School Diploma -
Nevada Connections Academy