Ariail German
Salt Lake City,UT
Overview
7
7
years of professional experience
Work History
Bakery Assistant Manager
Harmons Grocery Store
Murray, UT
04.2022 - 08.2024
- Always worked on new recipes and developed process improvements to avoid wastages.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Delegated work to staff, setting priorities and goals.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Managed 31 employees.
- Directed and supervised staff performance.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Coached staff on strategies to enhance performance and improve customer relations.
- Determined complete order accuracy by examining merchandise to verify price and quantity.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Mentored newly hired staff in upselling techniques to improve sales.
- Assisted bakery manager with coordinating product ordering, receiving and stocking.
- Scheduled employees to keep bakery shifts well-staffed for peak times and holidays.
- Implemented and executed merchandising programs to maintain and increase sales.
Shift Leader
Taco Bell Restaurant
Sandy, UT
02.2022 - 04.2023
- Coached team members to increase productivity and reduce workplace accidents.
- Supervised and led employees to maintain productivity and customer service levels.
- Delegated tasks to employees and monitored activities and task completion.
- Checked orders for quality and completeness.
- Assisted general manager with operations game plan and company initiatives implementation.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Planned and managed resources to consistently meet production, quality and cost goals.
- Upheld company standards and compliance requirements for operations.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Maintained positive working relationship with fellow staff and management.
General Manager
Taco Bell
Barstow, CA
06.2019 - 01.2022
- Supervised employees through planning, assignments and direction.
- Led employee evaluations with constructive feedback to boost performance.
- Created schedules and monitored payroll to remain within budget.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Recruited, interviewed and hired qualified staff for open positions.
- Tracked monthly sales to generate reports for business development planning.
- Administered employee discipline through verbal and written warnings.
- Guided management and supervisory staff to promote smooth operations.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Shift Leader
KFC Restaurant
Salt Lake City, UT
01.2018 - 02.2019
- Coached team members to increase productivity and reduce workplace accidents.
- Educated customers about offerings, promotions and pricing to boost sales.
- Delegated tasks to employees and monitored activities and task completion.
- Checked orders for quality and completeness.
- Assisted general manager with operations game plan and company initiatives implementation.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Upheld company standards and compliance requirements for operations.
- Identified needs of customers promptly and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Education
GED -
West High School
Salt Lake City, UT05-2018
Skills
- Expense Tracking
- Commercial production
- Supervisory Experience
- Employee Scheduling
- Performance monitoring
- Store growth planning
- Process and procedure development
- Staff Coaching and Training
- Service Oriented
- Critical Thinking
- Goal Setting and Achievement
- Employee recognition programs
- Delegation and Supervision
- Scheduling and Time-Tracking
- Multitasking and Prioritizing
- Records Organization
- Leadership Development
- Decision-Making
- Relationship Building
Timeline
Bakery Assistant Manager
Harmons Grocery Store
04.2022 - 08.2024
Shift Leader
Taco Bell Restaurant
02.2022 - 04.2023
General Manager
Taco Bell
06.2019 - 01.2022
Shift Leader
KFC Restaurant
01.2018 - 02.2019
GED -
West High School