Ariana Aguero
Walmart
Chicago,IL
2
Languages
1
Certification
13
years of professional experience
Customer-focused professional with over four years of experience in hospitality, customer service, and administrative roles. Delivers exceptional service and fosters teamwork, enhancing customer experiences. Thrives in fast-paced environments, maintaining organization and reliability under pressure.
Work History
Fashion Stocking Team Associate
9 Months- Stocked and organized apparel across all departments to enhance customer accessibility and shopping experience
- Processed incoming merchandise and placed items on sales floor to ensure optimal product availability for customers
- Maintained organized backroom by labeling and sorting inventory, facilitating efficient retrieval and restocking
- Maintain an organized backroom by labeling and sorting inventory
Host
2 Months- Welcomed guests and managed seating arrangements to optimize dining flow.
- Handled reservations and guest inquiries using restaurant management software efficiently.
- Coordinated with kitchen staff to ensure timely food delivery and service quality.
- Trained new hosts on customer service protocols and operational procedures.
- Collaborated with management to develop strategies for increasing customer satisfaction ratings.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Server
3 Months- Received and processed customer orders at café counter and delivered food and beverages to tables in a timely manner
- Processed transactions using POS systems and payment machines with accuracy, ensuring smooth service
- Helped prepare coffee and beverages while learning barista skills and drink preparation while training as a barista
- Provided friendly, attentive service and ensured guest satisfaction in a busy café setting
Receptionist
1 Year 4 Months- Directed phone calls to appropriate team members, facilitating efficient communication
- Scheduled and updated appointments for estimates and appraisals, ensuring timely service delivery
- Maintained organized records to support front office operations and improve accessibility
Hostess
10 Months- Greeted and seated guests, efficiently managing reservations and waitlists to enhance guest experience
- Delivered exceptional customer service, accommodating special requests to ensure guest satisfaction
- Upheld cleanliness and organization of front-of-house environment, contributing to positive first impressions
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
Intern
3 Years 7 Months- Facilitated inclusive peer discussions to enhance engagement and understanding
- Advocated for gender equity and leadership through awareness initiatives
- Acquired skills in event planning through organizing various community workshops
Crew Member
1 Month- Served customers promptly during peak hours to enhance service experience
- Ensured cleanliness of serving and prep stations to promote food safety
- Processed cash transactions accurately and processed orders accurately
Busser
1 Year 2 Months- Cleared and reset tables efficiently to support timely service; assisted servers and kitchen staff as needed
- Restocked supplies and maintained a clean dining area
- Delivered friendly, prompt service to enhance guest experience
- Maintained cleanliness and organization of dining areas, ensuring exceptional guest experiences.
STEM Intern
9 Years 2 Months- Collaborated on hands-on STEM projects to enhance problem-solving and innovation
- Developed communication and teamwork skills through group project engagements
- Resolved conflicts through guided discussions in group settings
Education
Bachelor’s - Criminology and Criminal Justice
Expected Graduation: May 2028
High School Diploma
Skills
Time management
Self-motivated
Communication skills
Familiar with scheduling apps (When I Work
Hot Schedules)
Excellent Communication & Writing
Leadership experience
Fast Learner & Problem Solver
Reliable
Self-Motivated & Goal-Oriented
Scheduling app proficiency
Leadership & Public Speaking Experience
Critical thinking
Teamwork and collaboration
Availability flexibility
Certification
Illinois Food Handler Certification, Currently pursuing CPR and First Aid Certification
Languages
English (Fluent)
Conversational Spanish; culturally experienced
Interests
Community volunteering
Animal care & advocacy
Creative writing
Fitness and wellness
Learning new skills and teamwork activities
Availability
- Flexible schedule: Evenings, weekends, holidays
Timeline
Host
Corcoran's Grill & Pub
06.2026 - 08.2026Read More
Fashion Stocking Team Associate
Walmart
11.2025 - CurrentRead More
Server
Little Branch Café
05.2025 - 08.2025Read More
Crew Member
Mario's Italian Ice
08.2023 - 09.2023Read More
Hostess
Lalo's Mexican Restaurant
07.2023 - 05.2024Read More
Receptionist
Strictly Flooring Company
04.2023 - 08.2024Read More
Busser
Bacchanalia Restaurant
06.2021 - 08.2022Read More
Intern
Women’s Empowerment Club
10.2020 - 05.2024Read More
STEM Intern
Metro Achievement Center
06.2013 - 08.2022Read More
UIC College Preparatory High School
High School Diploma
Read More
Southern Illinois University
Bachelor’s from Criminology and Criminal Justice
Read More