Ariana Alejandro
Floresville,TX
Summary
Encouraging Full-time Assistant Manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Excellent communication and excitement to create enjoyable work environment. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Dollar Tree
09.2019 - 09.2021
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Rotated merchandise and displays to feature new products and promotions.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Cashier
Dollar Tree
01.2018 - 09.2019
- Worked with floor team and managers to meet wide range of customer needs.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Bachelor of Science - Animal Science
Texas A&M University - Kingsville
Kingsville, TX05.2022
Skills
- Display Setup
- Business development and planning
- Delegating Work
- Work Planning and Prioritization
- Staff training/development
- Sales Techniques
- Hiring and Onboarding
- Complete monetary deposits
- Count end of shift cash receipts to ensure accuracy with paper receipts
- Pricing and Markdowns
Languages
Spanish
Native or Bilingual
Timeline
Assistant Store Manager
Dollar Tree
09.2019 - 09.2021
Cashier
Dollar Tree
01.2018 - 09.2019
Bachelor of Science - Animal Science
Texas A&M University - Kingsville