ARIANA ANDERSON
West Palm Beach,FL
Summary
Compassionate and dependable healthcare professional with hands-on experience as a Patient Care Technician and completed Certified Nursing Assistant training. Experienced in supporting patient care, maintaining safe environments, communicating with patients and healthcare teams, and following established safety and care procedures. Strong background in leadership, teamwork, customer service, and conflict resolution. Currently preparing to take the Florida CNA examination and seeking to continue developing a career in patient care and safety.
Overview
1
1
Certification
6
6
years of professional experience
Work History
PATIENT CARE TECHNICIAN (PCT)
MorseLife
West Palm Beach, FL
09.2026 - Current
- . Provide compassionate, respectful support to patients while maintaining their safety, comfort, and dignity.
- . Assisted with patient care needs and activities of daily living, ensuring comfort and dignity.
- . Monitored patient surroundings and communicated changes or concerns to clinical staff to enhance patient safety.
- . Follow established safety, infection-control, and patient-care procedures.
- . Communicate professionally with patients, families, nurses, and other members of the healthcare team.
- . Maintain a clean, organized, and safe patient-care environment.
- . Demonstrated patience, professionalism, and attention to detail while providing tailored support to patients with varying needs.
ASSISTANT STORE MANAGER
Starbucks
11.2025 - 07.2026
- . Led daily operations in high-volume environment, ensuring adherence to safety, service, and operational standards.
- . Managed staffing and workflow to prioritize operational needs and support team efficiency.
- . Coached and developed team members through targeted training and constructive feedback to enhance performance.
- . Resolved concerns professionally while maintaining a positive and respectful environment.
SHIFT SUPERVISOR
Starbucks
Palm Beach Gardens, FL
08.2024 - 12.2025
- . Supervised daily operations to enhance team performance.
- . Trained new employees to uphold company standards and ensure smooth onboarding.
- . Resolved customer concerns, fostering a positive environment for both staff and customers.
Fulfillment & Logistics Team Leader
Nordstrom
Palm Beach Gardens, FL
04.2023 - 09.2024
- Led Nordstrom logistics team in receiving, sorting, and managing merchandise flow to ensure timely availability
- Directed daily workload assignments for replenishment and shipping tasks to optimize workflow and resource allocation
- Monitored and ensured inventory accuracy in Nordstrom stockrooms and backroom areas to support operational efficiency
Cashier / Bagger
Publix Super Markets
Palm Beach Gardens, FL
07.2020 - 08.2023
- Scanned groceries and verified prices for accurate register transactions.
- Greeted shoppers and answered questions with friendly service.
- Balanced cash drawer and prepared register supplies for shift handoffs.
Member Team Leader
Sam's Club
Palm Beach Gardens, FL
04.2022 - 05.2023
- Coached associates on member service, safety standards, and club procedures to enhance service quality
- Monitored inventory levels and coordinated replenishment for merchandise areas to ensure product availability
- Developed daily task plans for team coordination with department supervisors and associates to streamline operations
Education
Associate of Applied Science - Healthcare Administration
Arizona State University
Tempe, AZ06-2027
Biology Major
Florida Atlantic University
Certification
- . Food Protection Manager Certification - Current, . Certified Medical Administrative Assistant (CMAA) - Renewal in Progress, . CPR Certification , . CNA Training - Completed; Examination Pending
CNA TRAINING
- Certified Nursing Assistant Training I MorseLife / South Florida Health Care Institute
- Program Completed I Florida CNA Examination Pending
- . Completed classroom and hands-on clinical CNA training.
- . Developed foundational skills in patient care, safety, infection control, mobility assistance, vital signs, and activities of daily living.
- . Prepared for the Florida CNA examination.
Timeline
PATIENT CARE TECHNICIAN (PCT)
MorseLife
09.2026 - Current
ASSISTANT STORE MANAGER
Starbucks
11.2025 - 07.2026
SHIFT SUPERVISOR
Starbucks
08.2024 - 12.2025
Fulfillment & Logistics Team Leader
Nordstrom
04.2023 - 09.2024
Member Team Leader
Sam's Club
04.2022 - 05.2023
Cashier / Bagger
Publix Super Markets
07.2020 - 08.2023
Associate of Applied Science - Healthcare Administration
Arizona State University
Biology Major
Florida Atlantic University