Ariana Branham
Alexandria,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
To-Go Specialist
Outback Steakhouse
03.2023 - Current
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
- Handling cash and card payments
- Answering and assisting customers answers in-person or over the phone
- Making sure the orders are properly prepared
Pharmacy Technician Trainee
Giant Food
01.2023 - 02.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Reviewed and verified customer information and insurance provider information.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Collected co-payments or full payments from customers.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Prepared packaging and labels for prescriptions
Hostess
Applebee's Neighborhood Grill & Bar
05.2022 - 07.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Relayed guest comments or suggestions to manager on duty for further action.
Education
High School Diploma -
Mount Vernon High School
Alexandria, VA06.2023
Skills
- Customer Buying Habits
- Technical Communication
- Coordinate Supplies
- Service Call Management
- Food Quality Standards
- Serve Food
- Monetary Transactions
- Phone Inquiries
- Cash and Transaction Handling
- Multi-Line Telephone Systems
Timeline
To-Go Specialist
Outback Steakhouse
03.2023 - Current
Pharmacy Technician Trainee
Giant Food
01.2023 - 02.2023
Hostess
Applebee's Neighborhood Grill & Bar
05.2022 - 07.2022
High School Diploma -
Mount Vernon High School