Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ariana Buonfiglio

Cranston

Summary

Proven to excel in customer-focused environments, as demonstrated at The Original Italian Bakery with excellent customer service and effective multitasking abilities. Skillfully balances warm, empathetic interactions with efficient problem-solving, enhancing customer satisfaction and team building. Achieves goals through collaboration and a strong commitment to excellence.

Overview

3
3
years of professional experience

Work History

Hostess / Busser

English Muffic
08.2024 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

Align Learning Day

Schools Around Rhode Island
07.2023 - 06.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Customer Service Cashier

The Original Italian Bakery
05.2022 - 09.2023
  • Processed customer orders and accurately handled payment transactions.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Met customer service goals and exceeded customer expectations.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Cashier Helper

Stop & Shop
10.2022 - 02.2023
  • Provided friendly service even during stressful situations or periods of high volume without compromising accuracy or efficiency.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Supported fellow cashiers with additional tasks, contributing to overall team efficiency.
  • Participated in ongoing training sessions to stay up-to-date on company policies and procedures.
  • Maintained cleanliness of the cashier area, promoting a positive store environment for both employees and customers.
  • Managed lines during peak hours effectively, maintaining order while keeping customers satisfied.
  • Handled cash registers with precision, ensuring proper change was given and maintaining balanced drawers.

Education

No Degree - Education

Rhode Island College
Providence, RI
05-2028

No Degree - Education

Cranston High School West
Cranston, RI
06-2024

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Working well in group settings

Timeline

Hostess / Busser

English Muffic
08.2024 - Current

Align Learning Day

Schools Around Rhode Island
07.2023 - 06.2024

Cashier Helper

Stop & Shop
10.2022 - 02.2023

Customer Service Cashier

The Original Italian Bakery
05.2022 - 09.2023

No Degree - Education

Rhode Island College

No Degree - Education

Cranston High School West

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Ariana Buonfiglio