Ariana Conlogue

Checked in customers thoroughly by scanning and physically checking IDs. I was in charge of website management for example putting correct names and pictures attached to product and also making items unavailable when out of stock, I also would make vendor sheets using Canva for the specials days. My basic duties of reception was maintaining lobby cleanliness and sending customers to a budtender. I then was promoted in September to the Budtender position. My duties were listening to what customers were looking for and give them the best product for them and trying to interest them in some of our deals. Aside from the sales portion I stock the floor with all sorts of product and also moving boxes bins around the shop floor.

• Maintained visitor log for entering and leaving facility for security purposes.
• Handled cash transactions and maintained sales and payments records accurately.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Kept reception area clean and neat to give visitors positive first impression.

• Assisted in marketing efforts to promote the facility''s services within the community through social media presence and local events.
• Expanded the facility''s service offerings by organizing special events like dog birthday parties or themed play sessions.
• Prepared and administered medications and treatments as prescribed by veterinarian.
• Identified opportunities for improvement in daycare operations based on client feedback, resulting in increased customer satisfaction rates.
• Kept cages, kennels, play yards, and grooming areas neat and clean.
• Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
• Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
• Conducted thorough intake assessments for new clients, gathering important information on pet temperament, medical history, and preferences.
• Cared for sick or injured animals by seeking out veterinary care and notifying owners.
• Maintained detailed records on each dog''s behavior, health, and progress to provide insightful updates for pet owners.
• Increased repeat business through friendly and professional communication with clients about their pets'' progress and behavior.
• Exercised animals regularly with walks and rigorous play activities.
• Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
• Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
• Washed, trimmed and brushed animals to maintain good grooming standards.
• Documented animals' weight, size and condition in computer system for review by senior staff.
• Followed pet care instructions for dietary needs and medication regimens.
• Communicated professionally with pet owners via phone, email, and text.
• Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
• Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
• Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
• Trained animals in behavioral compliance or other special routines or commands.
• Assisted in the recruitment and training of new team members by sharing best practices and mentoring them throughout their onboarding process.
• Streamlined check-in/check-out processes for clients, providing efficient service while maintaining thorough documentation of pet stays.
• Facilitated the integration of new dogs into daycare groups by carefully assessing compatibility with existing members and adjusting group dynamics as needed.
• Gave animals proper attention to promote secure environment in owner's absence.
• Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.

• Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Assisted other team members to achieve goals.
• Became familiar with products to answer questions and make suggestions.
• Operated cash register to ring up final bill and process various forms of payment.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Trained new team members on procedures, customer service, and sales techniques.
• Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
• Escalated problems or complaints to relevant supervisor or manager for resolution.
• Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
• Assisted in reducing wait times by efficiently managing customer queues during peak hours.
• Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
• Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Took orders, prepared meals, and collected payments.
• Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
• Collaborated with team members to complete orders.
• Prepared salads, soups and sandwiches for customers.
• Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.