ARIANA COTRONEO

-Schedule kickoff meeting with customer & local sales/operations team
-Create sales orders & supplier PO’s then send order -acknowledgments to customers & POs
to suppliers
-Review approved submittals for changes to the quote. If gear, send to quotes specialist to make
changes & to release the project.
-Complete & distribute billing summaries for customer
-Track material shipments & update customer weekly on project status (OSR)
-Manage material brought into Warehouse, track & resolve discrepancies
-Create & track customer change orders & customer PO revisions (C@E Software)
-Pay supplier invoices & balance PO Log
-Invoice customers & balance to customer PO value
-Completes project close out packages & distribute to customer & FS
-Coordinates supplier RMAs
-Coordinates all warranty issues
-Coordinate final lien waivers
-Manage projects warranties on completed projects

-Respond to customer emails in a timely manner

-Check in with assigned Sales Rep & customer weekly

-Creates DPCs on new Projects
-Create Submittals for the Sales Rep/PM running the project to distribute to customer for approval
-Create O&Ms and warranties for PM Team
-Set up new suppliers
-Step in to assist PM's when needed by updating status reports

-Answer phone calls in a knowledgeable, courteous & professional manner

-Assist walk in customers with their concerns or problems by utilizing our agency database to find entity information

-Scanning documents into the appropriate status queue

-Knowledge of policies, rules, regulations & fees

-Maintain proficient knowledge on Notary Law & Business Entities, filing requirements, forms & fees

-Walk customer through online business filing sites

-Data entry

-Ability to direct customers to the correct division

-Process Entities for LLC's, Corporations, Sole Proprietors, & Notaries

-Issue business licensing once the filing has been processed

-Accept cash, checks & credit cards

-Issue change when necessary

-Balance my register

-Answer phone calls in a knowledgeable, courteous & professional manner

-Assist walk in customers with their concerns or problems by utilizing our agency database to find entity information

-Scanning documents into the appropriate status queue

-Knowledge of policies, rules, regulations & fees

-Maintain proficient knowledge on Notary Law & Business Entities, filing requirements, forms & fees

-Ability to direct customers to the correct division

-Answer phone calls in a knowledgeable, courteous & professional manner

-Assist customers with their concerns or problems in research utilizing our agency database to find entity information

-Knowledge of policies, rules, regulations & fees

-Maintain proficient knowledge of Notary Laws & Business Entities, filing requirements, forms & requirements

-Ability to direct customers to the appropriate division

-Walk customers through online filing system