Ariana Crowley Torres
Fort Worth
Summary
Resourceful Warehouse Lead known for high productivity and efficient task completion. Specialized in inventory management, logistics coordination, and safety compliance. Excel in leadership, problem-solving, and time management to improve warehouse operations and team performance.
Overview
10
10
years of professional experience
Work History
Warehouse Lead
Performance Beauty Group
Fort Worth
04.2024 - 11.2025
- Supervised a team of 10 warehouse associates, providing guidance and support to ensure efficient workflow.
- Supervised daily warehouse operations, ensuring optimal workflow and resource allocation.
- Trained new staff on safety protocols and operational procedures.
- Collaborated with team members to quickly resolve operational challenges, enhancing workflow.
- Operated forklifts, pallet jacks and variety of warehouse mechanical equipment according to safe operating standards.
Customer Service Representative
Penguin Patch
Fort Worth
02.2023 - 04.2024
- Resolved issues promptly, ensuring a positive customer experience consistently.
- Addressed customer inquiries about products and services, enhancing understanding and satisfaction.
- Processed customer orders and returns efficiently and accurately.
- Collaborated with team members to improve service delivery processes.
Warehouse Lead
KeHE Distributors
Lancaster
09.2020 - 02.2023
- Supervised daily warehouse operations, optimizing workflow to meet operational goals.
- Managed day-to-day activities by effectively assigning tasks to ensure smooth operations.
- Trained new staff on safety protocols and operational procedures.
- Collaborated with team members to resolve operational challenges quickly.
- Conducted regular audits to ensure compliance with safety standards.
- Monitored equipment performance and scheduled maintenance.
- Operated forklifts, pallet jacks and variety of warehouse mechanical equipment according to safe operating standards.
- Loaded and unloaded trailers, maintaining care and efficiency to minimize delays.
Warehouse Forklift Operator
Amazon Fulfillment Associates
Coppell
11.2019 - 06.2020
- Operated forklifts to transport products efficiently throughout fulfillment center.
- Conducted routine safety checks on forklifts and equipment daily.
- Organized inventory in designated areas, enhancing accessibility and optimizing storage space.
- Followed safety protocols to maintain a secure working environment.
- Arranged goods for streamlined loading at dock area, facilitating timely departures.
Sales Associate
Victoria Secret
Cambridge
11.2017 - 02.2019
- Assisted customers with product selection, sizing and styling.
- Greeted customers and provided exceptional customer service.
- Resolved customer complaints professionally to maintain satisfaction.
- Collaborated with team members to achieve sales goals and improve service quality.
- Provided information on store, products, and services through incoming calls.
Hostess/Server
TGIF
Boston
11.2016 - 02.2018
- Greeted and seated guests promptly upon arrival.
- Optimized seating efficiency by managing reservation system and coordinating guest flow.
- Resolved customer inquiries and minor complaints, enhancing overall guest satisfaction.
- Maintained cleanliness and organization of waiting area and entrance.
- Trained new host staff on procedures and customer service standards.
- Scheduled and confirmed reservations, recorded takeout orders, and addressed service questions through phone inquiries.
Sales Associate
The Paper Store
Boston
10.2015 - 01.2016
- Welcomed customers and delivered exceptional service to foster positive shopping experiences.
- Guided customers in product selection to improve shopping satisfaction.
- Processed customer transactions accurately using point-of-sale systems.
- Organized merchandise and created appealing displays to enhance store presentation.
- Participated in inventory management by restocking shelves and tracking product availability.
Education
Associate of Science - Medical Billing & Coding
Ultimate Medical Academy
Clearwater, FL11-2026
High School Diploma -
Charlestown High School
Charlestown, MA08.2016
Skills
- Warehouse supervisor experience
- Warehouse operations
- Inventory management
- Shipping logistics
- Distribution operations
- Materials handling
- Load & unload
- Order picking
- Reach truck
- Cherry picker
- Cash handling
- Cash register
- Customer support
- Strong communication skills
- Supervisory skills
- Leadership
- Conflict resolution
- Detail-oriented
- Organizational skills
- Warehouse supervisor experience
- Warehouse supervisor experience
References
References available upon request.
Timeline
Warehouse Lead
Performance Beauty Group
04.2024 - 11.2025
Customer Service Representative
Penguin Patch
02.2023 - 04.2024
Warehouse Lead
KeHE Distributors
09.2020 - 02.2023
Warehouse Forklift Operator
Amazon Fulfillment Associates
11.2019 - 06.2020
Sales Associate
Victoria Secret
11.2017 - 02.2019
Hostess/Server
TGIF
11.2016 - 02.2018
Sales Associate
The Paper Store
10.2015 - 01.2016
Associate of Science - Medical Billing & Coding
Ultimate Medical Academy
High School Diploma -
Charlestown High School