At Marshalls Department Store, I excelled in enhancing customer satisfaction and streamlining operations, showcasing my goal-oriented approach and leadership qualities. I adeptly handled transactions with unmatched accuracy, mentored new staff, and drove sales through strategic product recommendations, embodying reliability and critical thinking.
Overview
4
4
years of professional experience
Work History
Assoicate
Marshalls Department Store
10.2020 - Current
Greeted customers and offered assistance for increased customer satisfaction.
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Restocked and organized merchandise in front lanes.
Helped customers complete purchases, locate items, and join reward programs.
Answered questions about store policies and addressed customer concerns.
Addressed customer needs and made product recommendations to increase sales.
Mentored new employees on cashier duties and best practices, improving overall staff performance.