Arian'a Custer

• As the Front Desk Receptionist for the Admissions Office at The Ohio State University, I play a vital role in shaping the first impression for prospective students, their families, and visitors. I am the primary point of contact, responsible for ensuring a welcoming and efficient experience for everyone who interacts with the Admissions office. I manage the flow of information, guide visitors, and support the administrative functions of the office. With a strong focus on customer service, organization, and communication, I contribute to the smooth operation of the admissions process and the overall mission of the university.

As a Sales Associate, I worked to provide exceptional customer service and create a welcoming atmosphere for our shoppers. I assisted customers in finding products, processing transactions, and ensuring that the sales floor is organized and well-stocked. My role was crucial in driving sales and ensuring that every customer has a positive shopping experience. I was the first point of contact for many customers, setting the tone for their visit with my enthusiasm, product knowledge, and willingness to always assist. My day-to-day tasks involved a mix of customer interactions, sales floor management, and behind-the-scenes support to ensure the store operated smoothly and efficiently.