Ariana Diaz de Leon
Houston,TX
Summary
Friendly and motivated professional with experience at front desk and customer service roles. Passionate about helping people feel confident and comfortable while maintaining smooth office operations. Quick learner, team player, and adaptable to both busy and calm environments. Energetic and committed to fostering a positive workplace.
Overview
6
6
years of professional experience
Work History
At home baker
Myself
Houston
03.2020 - 10.2025
- Managed daily baking schedules and inventory of supplies for efficient operations.
- Developed and tested new recipes to expand product offerings and customer appeal.
- Handled customer inquiries and special orders to enhance satisfaction and engagement.
- Maintained cleanliness and organization in the baking area to ensure food safety standards.
- Promoted baked goods through social media platforms to reach a wider audience.
Front Desk / Guest Services
Massage Envy
Houston, TX
01.2022 - 05.2025
- Manage front desk duties including check-ins, scheduling, and client inquiries
- Delivered exceptional customer service, creating a friendly environment
- Kept the front area clean as well as the bathroom.
- Resolved client complaints promptly to ensure satisfaction and retention.
Front Desk Receptionist / Team member
Lash Touch Studio
Houston, TX
01.2021 - 01.2023
- Welcomed and scheduled appointments with professionalism and warmth
- Assisted with administrative tasks to ensure smooth daily operations
- Collaborated with team members to maintain a welcoming environment
- Adapted quickly to high-traffic periods while ensuring client satisfaction
Education
Skills
- Front Desk & Office Support
- Customer Service & Communication
- Team Collaboration & Positive Attitude
- Fast Learner & Adaptable
- Basic Business Knowledge
- Volunteer & Community Engagement
Volunteer Experience
Churches & Soup Kitchens, Houston, TX, Volunteer twice a month supporting community members. Assist with meal preparation, event organization, and outreach activities.
Timeline
Front Desk / Guest Services
Massage Envy
01.2022 - 05.2025
Front Desk Receptionist / Team member
Lash Touch Studio
01.2021 - 01.2023
At home baker
Myself
03.2020 - 10.2025