Ariana Duran
Anaheim,CA
Summary
Certified Medical Assistant with relevant experience in fast-paced healthcare settings. Strong background in patient care, medical terminology, and electronic health record systems. Showcased ability to manage multiple tasks simultaneously and adapt to changing environments or demands. Success noted in improving clinic workflow efficiency and contributing positively to team-focused environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Optum
Laguna Hills, CA
01.2022 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Inspected equipment to ensure proper working order prior to use on patients.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Cleaned and maintained medical equipment following procedures and standards.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Administered medications under physician's supervision.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Responded to patient callbacks and phone-in prescription refill requests.
- Measured vital signs and took medical histories to prepare patients for examination.
- Assisted back office patient processes to reduce office wait times.
- Registered new patients into practice management software program accurately entering demographic information.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Documented notes during patient visits.
- Positioned patients properly during examination or treatment for comfort and safety.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
Assistant Store Manager
Extra Space Storage
Irvine, CA
07.2019 - 12.2022
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw aspects of maintenance, inventory, and daily activity management.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
Assistant Store Manager
TitleMax
Orange, CA
12.2017 - 07.2019
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Identified needs of customers promptly and efficiently.
- Formed and sustained strategic relationships with clients.
- Implemented successful business strategies to increase revenue and target new markets.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
Some College (No Degree) - Nursing
Long Beach City College
Long Beach, CASome College (No Degree) - Nursing
Cypress College
Cypress, CAConcorde Career College
Garden Grove, CASkills
- Vital sign measurement
- Electronic health records
- Patient data management
- Medical terminology
- Medication administration
- Patient service
- Patient scheduling
- Health care compliance
- Medical supply inventory
- Direct patient care
- Infection control procedures
- Patient triage
- Effective communication
- Problem solving
- EKG set up and monitoring
- Prescription refills
- Insurance authorizations
- Electronic medical records
Languages
Spanish
Full Professional
English
Native/ Bilingual
Certification
- Medical Assistant Diplima from Concorde Career College
Timeline
Medical Assistant
Optum
01.2022 - Current
Assistant Store Manager
Extra Space Storage
07.2019 - 12.2022
Assistant Store Manager
TitleMax
12.2017 - 07.2019
Some College (No Degree) - Nursing
Long Beach City College
Some College (No Degree) - Nursing
Cypress College
Concorde Career College