Customer service/Administrative Assistant professional offering 1 year of diversified experience. Excellent communication and problem-solving skills. Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations. Able to focus on projects, develop strategies and meet or exceed deadlines. Strong rapport with personnel, customers, and associates based on knowledge, professionalism, and integrity.
Overview
6
6
years of professional experience
Work History
Merchandise Processor
Victoria Secret Warehouse
09.2024 - 12.2024
Merchandise processor
Vas
Stock
Cashier and Cook
Little Caesars
02.2024 - 09.2024
Reserve and Prep Cart
Bath and Body Works Warehouse
01.2024 - 02.2024
Reserve and prep cart
Inventory
Unloading boxes, scanning labels for count
Merchandise Processor
Victoria Secret Warehouse
10.2023 - 01.2024
Merchandise processor
Vas
Stock
Employee
Walmart
Worthington Columbus
06.2021 - 12.2022
Used mobile application to complete orders, request permission for substitutions and communicate in real-time with online order customers.
Worked productively with customers to meet order requirements and service expectations.
Consistently meet deadlines and quality goals for accuracy and timeliness.
Loaded and unloaded orders at customer's homes or locations.
Memorized store layouts and planograms to fulfill orders using the shortest, most efficient route.
Reviews orders prior to pick up for accuracy and purchase-by dates.
Picked quality and accurate items for 100+ daily customer orders.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Crew Member
McDonald's
Worthington Columbus, Ohio
07.2019 - 02.2020
Front end cashier/cash handling.
I've delivered prompt, friendly customer service and helped improve overall McDVoice survey results from satisfied to very satisfied.
Assisted with maintaining cleanliness in line with company standards as well as contributed to exceeding standards in all internal quality checks.
Education
Columbus State Community College -
Columbus State Community College
07.2025
High school -
Livingston High school
01.2023
Skills
MS Word
MS Office Professional
Oral Communication
Problem Solving
Public Speaking
Communications
Well-Developed
Listening Skills
Troubleshooting
Career Overview
Customer service/Administrative Assistant professional offering 1 year of diversified experience. Excellent communication and problem-solving skills. Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations. Able to focus on projects, develop strategies and meet or exceed deadlines. Strong rapport with personnel, customers, and associates based on knowledge, professionalism, and integrity.