Ariana Espinosa
Pasadena,CA
Summary
With background in high-demand environments, developed strong organizational and problem-solving skills. Proven ability to work efficiently under pressure and adapt to changing demands. Eager to expand my abilities in new industries and roles.
Overview
2
2
years of professional experience
Work History
Seasonal Worker
World Market Cost Plus
12.2025 - 01.2026
- Handled high-pressure situations effectively by remaining calm and focused to address customer concerns and questions efficiently.
- Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.
- Maintained accurate cash drawer, ensuring proper cash handling procedures.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Processed refunds and exchanges in accordance with company policy.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Facilitated team communication through utilization of Theatro device.
- Facilitated processing of pick-up orders for furniture and small items, ensuring accurate system input upon receipt.
- Handled cash with high accuracy and took care to check bills for fraud.
Sales Associate
Spirit Halloween Store
08.2024 - 11.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to attract customer attention and drive sales.
- Operated point-of-sale system efficiently for accurate transaction processing.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prioritized helping customers over completing other routine tasks in store.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Supported inventory reconciliation efforts to ensure accurate stock levels post-season.
- Managed returns, exchanges and refunds in accordance with store policy.
- Facilitated receipt of shipments by unloading and organizing boxes efficiently.
Game Operator
Ray Cammack Shows
05.2024 - 05.2024
- Explained and demonstrated assigned game to assist guests.
- Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.
- Provided excellent customer service, engaging with attendees to enhance their experience.
- Monitored game operations, identifying and reporting any issues promptly.
- Streamlined communication between players and support staff for quicker issue resolution.
- Resolved player complaints, fostering a positive gaming environment for all users.
- Provided guidance to guests, facilitating immediate support and enhancing overall experience.
Education
High School Diploma -
Pomona High School
Pomona, CASkills
- Quick learner
- Strong work ethic
- Task prioritization
- Time management
- Exhibits strong patience
- Willingness to adjust availability
- Dependable and hardworking
- Multitasking and organization
- Problem-solving
- Heavy Lifting
- Familiar with blueprint reading
- Measurements/ Hand and power tools
Timeline
Seasonal Worker
World Market Cost Plus
12.2025 - 01.2026
Sales Associate
Spirit Halloween Store
08.2024 - 11.2024
Game Operator
Ray Cammack Shows
05.2024 - 05.2024
High School Diploma -
Pomona High School