Ariana Finch-Marquez
Anchorage,AK
Summary
Experienced with sales management. That experience led me to focusing on team leadership and customer relations. I utilize strategic planning to drive sales growth and enhance client satisfaction. I track the record of effective communication and problem-solving abilities to achieve consistent results.
Being a hardworking and driven sales manager, over the 5 years of working in retail, equipped me with a huge amount of maturity and responsibility in all my professions and everyday life. I've built a great customer service skill set to help me better understand and connect with my customers, current, and future coworkers.
Finally, I am a multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
3
3
years of professional experience
Work History
Sales Associate Manager
Walgreens
07.2023 - Current
- Managed a team of sales associates, providing guidance and support to improve overall performance.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Organized product displays to attract potential buyers and increase sales conversions.
- Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
- Maintained accurate records of all transactions, inventory movements, customer interactions allowing for data-driven decision-making and improved operational efficiency.
- Built long-lasting relationships with key clients leading to an increase in referral business from satisfied customers.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Retail Sales Associate Manager
Plato's Closet
10.2021 - 01.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Supported store leadership in implementing new merchandising strategies to improve product positioning.
- Greeted customers and provided outstanding customer service.
Education
High School Diploma -
West Anchorage High School
1700 Hillcrest Drive 05-2024
Skills
- considerate
- hardworking
- diligent
- conscientious
- efficiant
- tireless
- driven
- optimistic
- resilience
- excellent customer service skills
- management
- cleaning
- time managment
- flexiable
- organized
- emotional intelligences
- communication
- problem solver
- dedicated mindset
Languages
Spanish
Limited Working
Timeline
Sales Associate Manager
Walgreens
07.2023 - Current
Retail Sales Associate Manager
Plato's Closet
10.2021 - 01.2022
High School Diploma -
West Anchorage High School