Ariana Frangello
North Fort Myers,FL
Summary
Adaptable Animal Care and Facilities Operations Professional experienced in team leadership and customer service. Delivered exceptional care for animals and efficiently managed community events through strong initiative and dependable work ethic. Focused on responding proactively to operational needs and enhancing overall service delivery.
Overview
3
3
Languages
1
1
Certification
2
2
years of professional experience
Work History
Team Trainer
Culver’s
Fort Myers, Florida
11.2025 - 06.2026
- Trained 15+ employees on front-of-house procedures, customer service, food preparation, and daily operating standards.
- Led drive-thru and custard areas, optimizing workflow during high-volume and slower periods to enhance service efficiency.
- Facilitated food preparation tasks to maintain efficient workflow and high food safety standards., including burger topping and pre-shift preparation.
- Prepared custard, drinks, and other menu items while maintaining accuracy, timing, cleanliness, and quality standards.
- Took initiative to support team tasks and assist coworkers, fostering a collaborative and productive work environment.
- Operated, disassembled, cleaned, and reassembled custard and shake equipment during opening and closing procedures.
- Hired prior to the restaurant’s opening based on previous Culver’s experience and ability to contribute immediately to operations.
Grounds Crew Member
Brightwater Lagoon
North Fort Myers, FL
05.2025 - 12.2025
- Facilitated day-to-day operations across large private recreational and community property, managing a diverse range of facilities, maintenance, and operational tasks.
- Assisted with construction and property-improvement projects by moving materials, furniture, equipment, and other heavy items.
- Maintained offices, bathrooms, common areas, and event spaces to ensure facilities remained clean, functional, and guest-ready.
- Facilitated setup of chairs, umbrellas, kayaks, and air-conditioning equipment to enhance guest experience.
- Prepared and reset spaces for major events, including weddings, UFC fight nights, and other private and community gatherings.
- Transported and positioned chairs, umbrellas, kayaks, air-conditioning equipment, and other property assets.
- Handled extra tasks to support operational needs and ensure property functionality.
- Worked frequent late-night shifts and maintained reliability in physically demanding conditions.
- Enhanced problem-solving skills by independently addressing unexpected maintenance, setup, transportation, and facility challenges.
Crew Member
Culver’s
Naples, FL
10.2024 - 05.2025
- Worked in a fast-paced restaurant environment while providing friendly and efficient customer service.
- Provided excellent customer service in a fast-paced restaurant environment.
- Maintained cleanliness and organization of workstations and dining areas to ensure a welcoming environment for customers.
- Managed cash register transactions accurately and efficiently.
- Maintained cleanliness and organization of workstations and dining areas.
- Resolved customer inquiries and issues promptly and courteously, enhancing overall customer satisfaction.
- Learned front-of-house procedures, food preparation, order accuracy, and restaurant cleanliness standards.
- Developed essential skills in restaurant operations, preparing for future leadership opportunities.
Education
Gulf Coast High School
Naples, FLSkills
- Customer & Community Relations — Customer service, resident/member interactions, communication, conflict de-escalation, and relationship building
- Team Leadership & Training — Employee training, mentoring, delegation, collaboration, and supporting team performance
- Facilities & Property Operations — Cleaning, maintenance, event setup, property organization, equipment transportation, and general operations
- Equipment & Physical Operations — Safe handling and transportation of furniture, kayaks, umbrellas, AC equipment, construction materials, and other property assets; authorized company ATV operation
- Problem-solving strategies — Independent troubleshooting, adapting to changing priorities, physical problem-solving, and taking initiative
- Organization & Technology — Administrative organization, event coordination, Office 365, Adobe Illustrator, Photoshop, Premiere Pro
- Animal Care & Handling — Dog and cat sitting, feeding routines, exercise, enrichment, observation, and individualized care
Languages
English
Native/ Bilingual
Italian
Limited
Spanish
Limited
Certification
Entrepreneurship and Small Business (ESB), Certiport Academic Certification, 2025
Affiliations
- SHINE — Community Outreach & Advocacy
- Participated in community outreach and advocacy initiatives focused on public education, awareness, inclusion, and positive social change.
- Engaged with community members and contributed to outreach efforts, strengthening communication, teamwork, and interpersonal skills.
Meals of Hope — Community Service
- Volunteered in organized meal-packing initiatives supporting food-insecure individuals and families.
- Worked efficiently as part of a team to prepare and package meals for community distribution, demonstrating reliability, cooperation, and attention to detail.
Habitat for Humanity — Volunteer
- Connected to those affected by Hurricanes Ian and Helene.
- Contributed to hands-on community construction and improvement projects, assisting with physical tasks in a team-based environment.
- Developed practical experience with tools, materials, job-site teamwork, and completing tasks safely and efficiently.
References
References available upon request.
Timeline
Team Trainer
Culver’s
11.2025 - 06.2026
Grounds Crew Member
Brightwater Lagoon
05.2025 - 12.2025
Crew Member
Culver’s
10.2024 - 05.2025
Gulf Coast High School