Ariana Garcia
Las Vegas
Summary
Dedicated Front of House Server with strong upselling and food handling skills. Committed to delivering exceptional customer experiences and fostering team collaboration.
Overview
17
17
years of professional experience
Work History
Front of House Server
California Pizza Kitchen
Las Vegas, NV
11.2017 - Current
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Persevered during peak hours while remaining courteous towards customers despite time constraints and high-pressure situations.
- Increased sales significantly by upselling higher-end products to customers.
- Assisted in executing promotional events, boosting customer engagement and sales initiatives.
- Trained and mentored new team members on menu knowledge and customer interaction skills.
- Delivered exceptional customer service in fast-paced dining environment.
Medical Assistant
Desert West Surgery
Las Vegas, NV
05.2020 - 05.2021
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient records using electronic health record (EHR) systems for improved accuracy.
- Coordinated patient appointments and follow-up care to enhance service delivery.
- Educated patients on treatment plans and medication management effectively.
Front of House Server
TGI Fridays
Las Vegas, NV
03.2013 - 03.2018
- Provided exceptional guest service by anticipating needs and addressing concerns promptly.
- Managed multiple tables efficiently, ensuring timely order delivery and accurate billing.
- Collaborated with kitchen staff to maintain seamless communication during peak service hours.
Sales Representative
Marshals Department Store
Las Vegas, NV
04.2014 - 04.2015
- Monitored inventory levels and coordinated restocking efforts to maintain product availability.
- Led training sessions for new sales representatives, enhancing team expertise and performance.
- Stayed current on company offerings and industry trends.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Medical Assistant
GeriNet of Nevada
Las Vegas, NV
12.2011 - 04.2014
- Administered patient assessments and recorded vital signs to ensure accurate health monitoring.
- Assisted in coordinating patient care plans, enhancing communication among healthcare providers.
- Managed scheduling of patient appointments, optimizing clinic workflow and reducing wait times.
- Trained and mentored junior staff on clinical procedures and best practices for patient care delivery.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Retail Sales Supervisor
K-Mart Store
Las Vegas, NV
06.2009 - 03.2011
- Supervised daily retail operations, ensuring compliance with store policies and procedures.
- Resolved customer inquiries and complaints effectively, fostering a positive shopping environment.
- Greeted customers and helped with product questions, selections, and purchases.
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
Medical Assisting - Medical
Anthem Medical Institute
Las Vegas, NV05-2011
High School Diploma -
Desert Pines Highschool
Las Vegas, NV05-2009
Skills
- Order taking
- Memory retention
- Safe food handling
- Alcoholic beverage service
- Team player
- Upselling
- Reliable and responsible
- Warm and friendly
- Adaptable and flexible
- Customer service
- Guest relations
Languages
Arabic
Elementary
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Assistant
Desert West Surgery
05.2020 - 05.2021
Front of House Server
California Pizza Kitchen
11.2017 - Current
Sales Representative
Marshals Department Store
04.2014 - 04.2015
Front of House Server
TGI Fridays
03.2013 - 03.2018
Medical Assistant
GeriNet of Nevada
12.2011 - 04.2014
Retail Sales Supervisor
K-Mart Store
06.2009 - 03.2011
Medical Assisting - Medical
Anthem Medical Institute
High School Diploma -
Desert Pines Highschool