ARIANA GENCARELLI
Wayne
Summary
Dedicated and motivated senior marketing student pursuing a Bachelor of Science degree in Marketing at Ramapo College. Demonstrates exceptional leadership skills and a strong work ethic in all endeavors. Experienced over 6 years of experience in customer service, demonstrating excellent communication and problem-solving abilities. Eager to expand knowledge in the marketing field through an internship or job position.
Overview
6
6
years of professional experience
Work History
Social Media Marketer
Ellison Pizza
02.2025 - Current
- Created visually appealing graphics for use in social media posts, improving overall aesthetic of profile and increasing user interaction.
- Increased brand visibility by creating targeted social media posts.
- Strategized and developed video content for business' social media publications.
Waitress
Mahwah Bar and Grill
09.2024 - Current
- Maintained customer satisfaction through taking food/ drink orders and timely table check-ins to assess food and beverage needs.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Proved successful working within a fast-paced environment.
Bartender/ Server
Five 13 Liquor Lounge
01.2023 - 08.2024
- Prepared and served alcoholic and nonalcoholic beverages to guests while maintaining a clean and safe bar area
- Prepared and crafted 'Drink Specials' every season to menu and increased monthly sales by 3%
- Interacted with 60+ customers per night, while delivering exceptional customer service to patrons
Receptionist/ Sales Associate
F45 Training
09.2023 - 01.2024
- Greeted and welcomed members entering establishment and checked each member into class
- Responded and answered telephone calls and online messages to provide information about membership options and scheduling training consultations
- Sold 10+ memberships, exceeding monthly sales targets for new members joining the establishment
Waitress/ Host
North Jersey Country Club
05.2019 - 07.2023
- Provided wait service to ensure customer satisfaction by taking customer orders, delivering food and beverages, making menu recommendations, answering questions with restaurant patrons
- Achieved an average sales increase on guest checks by 6% through consistent upselling of food and beverages
- Organized and scheduled reservations for customers daily both on phone and online
Education
Bachelor of Science - Marketing
Lorenzo De Medici Institute
Bachelor of Science - Marketing
Ramapo College of New Jersey
05.2025
Skills
- Marketing Background
- Detail Oriented
- Interpersonal Skills
- Customer Service Excellence
- Easily Adaptable
- Strong Communication
- Presentation Skills
- Organizational Skills
- Social Media Experience
Extracurricular Activities
Sigma Delta Tau, Mahwah, NJ, February 2022- July 2023
Member/ Brand Manager Position
- Completed 10+ events per semester and raised money to support philanthropies such as Prevent Child Abuse America and Jewish Women International.
- Designed and ordered clothing/ merchandise for sorority and philanthropy events worn by 30+ sisters.
Timeline
Social Media Marketer
Ellison Pizza
02.2025 - Current
Waitress
Mahwah Bar and Grill
09.2024 - Current
Receptionist/ Sales Associate
F45 Training
09.2023 - 01.2024
Bartender/ Server
Five 13 Liquor Lounge
01.2023 - 08.2024
Waitress/ Host
North Jersey Country Club
05.2019 - 07.2023
Bachelor of Science - Marketing
Ramapo College of New Jersey
Bachelor of Science - Marketing
Lorenzo De Medici Institute
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