Ariana Gomez
Taylorsville,UT
Summary
Proven leader and efficient multitasker, excelled as Janitorial Team Lead at ABM Janitorial Services, enhancing client satisfaction through impeccable cleanliness standards and team management. Skilled in customer service and cash handling, adept at fostering teamwork and collaboration, significantly improving operational efficiency without compromising quality.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's
11.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Operated cash register to ring up final bill and process various forms of payment.
Janitorial Team Lead
ABM Janitorial Services
11.2022 - 11.2023
- Led a team of janitors to deliver consistent, high-quality services across multiple facilities.
- Maintained high cleanliness standards, resulting in increased client satisfaction and contract renewals.
- Trained and mentored new staff on cleaning and safety protocols.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Scheduled and prioritized tasks to staff, overseeing work completion.
Education
Granger High School
West Valley CitySkills
- Problem-Solving
- Time Management
- Teamwork and Collaboration
- Customer Service
- Cash Handling
Timeline
Crew Member
McDonald's
11.2023 - Current
Janitorial Team Lead
ABM Janitorial Services
11.2022 - 11.2023
Granger High School