Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ariana Gonzales

Cathedral City,CA

Summary

Dynamic and results-driven professional with a proven track record at Ulta Beauty Inc., excelling in customer service and inventory management. Recognized for enhancing customer satisfaction and engagement through effective communication and leadership. Adept at merchandising and maintaining optimal stock levels, ensuring a seamless shopping experience.

Overview

7
7
years of professional experience

Work History

Task Assoicate

Ulta Beauty Inc.
04.2025 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Packaging Associate

Phoenix Formulations
12.2021 - 03.2022
  • Inspected products before packaging to prevent shipping defective and damaged goods to customers.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Packed, weighed and shipped items per customer specifications.
  • Labeled, recorded, and inspected packaging to prepare for shipment or storage.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Managed job performance of warehouse personnel to encourage steady and productive workflow.

Key Holder

Heavenly Couture
05.2018 - 09.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Supported store operations during peak hours, effectively managing long queues and high volumes of customers.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Trained newly hired sales team in upselling techniques.

Education

High School Diploma -

Rancho Mirage High School
Rancho Mirage, CA
06-2017

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Leadership qualities
  • Cash handling
  • Customer engagement
  • Flexible schedule
  • Product knowledge
  • Product merchandising
  • Verbal and written communication
  • Inventory and stocking
  • Friendly and helpful

Timeline

Task Assoicate

Ulta Beauty Inc.
04.2025 - Current

Packaging Associate

Phoenix Formulations
12.2021 - 03.2022

Key Holder

Heavenly Couture
05.2018 - 09.2020

High School Diploma -

Rancho Mirage High School

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