Hi, I’m
Ariana Granda
La Mesa,CA
Summary
Insightful and goal-oriented Human Resources Coordinator assists HR team with staffing, motivated to achieve demanding targets under tight deadlines. Proficient in developing and overseeing diverse candidate pipelines, marketing plans and advertising strategies, record-keeping, and other HR-related duties. Plans and organizes work to achieve goals and targeted results with minimal supervision. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned.
Overview
8
years of professional experience
1
Certification
Work History
Transdev North America
Human Resources Coordinator
01.2023 - Current
Job overview
- Built strong candidate pipeline for multiple job vacancies ranging from accounting manager to bus driver working to resolve employee shortage, utilizing various sourcing strategies and social media platforms
- Successfully addressed customer complaints and documented progress in Metropolitan Transit System's CRM system
- Managed full cycle recruiting process via eArcu and ICIMS applicant tracking systems including job postings, resume screening, interviewing, reference checks, and extending offers
- Supported planning and coordination of training events, collaborating with internal stakeholders to identify training needs and develop effective programs
- Organized and conducted virtual and in-person hiring events via Indeed Employer to attract top talent and promote company's brand
- Cultivated strong relationships with hiring managers and contract clients to understand staffing needs and provide support throughout recruiting process
- Coordinated pre-employment drug screening and necessary physical evaluation in accordance with Federal Transportation Administration guidelines to ensure compliance with industry regulations
- Maintained comprehensive understanding of current California labor laws
- Completed and reviewed all new employees' I-9 employment verification paperwork
- Traveled to assist corporate talent acquisition team in hiring efforts at Transdev's Las Vegas startup
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks
Medical Expert Network
Administrative Assistant
06.2022 - 01.2023
Job overview
- Executed professionalism with all personnel in stressful fast-paced environment
- Collaborated with supervisors and management to keep track of project status reports and update information for clients
- Identified and recommended changes to existing processes to improve customer service department's accuracy, efficiency, and responsiveness
- Created and updated physical records and digital files to keep current, accurate, and compliant documentation
- Managed calendars of several physicians based on varied availability
- Controlled and maintained patient flow to ensure patients are seen and quickly organized
- Answered average of 25 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products
- Received and processed requests for supplemental med-legal reports
Advanced Orthopedic Center
Administrative Assistant
06.2015 - 06.2022
Job overview
- Developed candidate pipeline using Indeed and LinkedIn Recruiter for administrative roles leading to full-time hires
- Provided office tours and introductions for new hires, and gathered completed employment paperwork for processing
- Coordinated interviews for candidates by assessing the availability of hiring managers and crosschecking against candidate availability
- Coordinated meetings, appointments, procedures, and presentations for in-demand surgeon
- Collaborated with colleagues to prepare legal documents to be presented by physician in court as evidence
- Ensured efficiency of workflow in office on clinic days
- Coordinated qualified medical examiner appointments with patients and their attorneys
- Scheduled depositions on behalf of physician
- Fielded and directed average of 30 phone calls per day
- Processed claim disputes regarding payments to insurance companies in a timely manner
AIM Behavior Services
Behavioral Therapist
07.2021 - 11.2021
Job overview
- Provided behavioral therapy to children with autism using techniques based on applied behavior analysis
- Communicated effectively with parents to address concerns regarding their child's treatment plan and escalated concerns appropriately
- Earned qualification as registered behavior technician
- Utilized ABA techniques to improve social skills of teenage clients in order to improve quality of life
- Helped teach important social, play and basic life skills such as personal hygiene management
- Implemented behavioral intervention plans created by clinical supervisors
- Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies
- Collected session data to aid in treatment planning and assessment
- Maintained professional boundaries with parents and caregivers while building strong support networks to support treatment goals
- Evaluated treatment techniques after sufficient time periods to determine effectiveness for each client
Education
Azusa Pacific University
Master of Arts from Clinical Psychology, Marriage and Family Therapy
2026
Occidental College
Bachelor of Arts from Major Psychology
05.2021
University Overview
- Relevant Coursework: Industrial & Organizational Psychology
- Social Psychology
- Extracurricular Activities: Division 3 Collegiate Softball
Sage Creek High School
High School Diploma
06.2017
Skills
- Full Cycle Recruitment
- Analytical and Critical Thinking
- Coordinate Recruitment Strategies
- Microsoft Office Suite Expertise
- Applicant Qualification
- Human Resources Management Systems (HRMS)
- Background Checks
- Maintain Employment Records
- Onboard New Hires
- Industry-Specific HR Regulations
Certification
Registered Behavioral TechnicianFirst Aid/CPR Certified
Timeline
Human Resources Coordinator
Transdev North America
01.2023 - Current
Administrative Assistant
Medical Expert Network
06.2022 - 01.2023
Behavioral Therapist
AIM Behavior Services
07.2021 - 11.2021
Administrative Assistant
Advanced Orthopedic Center
06.2015 - 06.2022
Azusa Pacific University
Master of Arts from Clinical Psychology, Marriage and Family Therapy
Occidental College
Bachelor of Arts from Major Psychology
Sage Creek High School
High School Diploma
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