ARIANA GUTIERREZ
Round Rock,TX
Summary
Highly experienced Office Manager with 5 years of experience managing complex, fast-paced office environments. Led a team of 15 at CarrLane Drill Bushing while increasing productivity by 25% in office
Overview
12
12
years of professional experience
Work History
Lead Teacher
The Goddard School
11.2021 - Current
- Providing care to toddlers between 2 and 3 years of age
- Creating packets of personal paperwork regarding the children's medication
- Creating and following lesson plans
- Coordinating snack and lunch times
- Basic disinfecting and sanitizing duties
Office Administrator
CARRLANE DRILL BUSHING
05.2016 - 11.2021
- Oversee employees in all departments of the office
- Review existing procedures to identify areas for improvement
- Maintain the company's filing system to ensure it reflects accurate data
- Verify and distribute payroll to assist the HR department
- Schedule meetings to update employees about changes in policy and new procedures
- Supervised all departments, including IT, customer service and sales
- Ensured that all developers and technicians have the programs and tools they need to service customers
- Prepared the annual budget for the office
- Welcomed visitors to the office and directed them to the correct departments
- Oversaw the front desk by answering phone calls, emails and direct messages
- Shared communications across departments by sending memos and composing emails and reports.
- Managed and maintained schedules, including scheduling travel, conferences, making appointments, and making changes to appointments
- Handled requests and queries from Partners
Service Manager
CHIPOTLE MEXICAN GRILL
Austin, TX
09.2012 - 11.2020
- Compiled data from various sources for reports preparation and analysis
- Processed payroll for all staff members on a biweekly basis within established deadlines
- Met with customers to discuss service needs and offer available solutions
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks Set and administered department budgets for expenditures, materials and labor
- Cultivated and strengthened lasting staff relationships
- Maximized category turnover through proactive management strategies
- Trained, coached and mentored staff to ensure smooth adoption of new program
- Implemented innovative programs to increase employee loyalty and reduce turnover
- Hired and trained all new staff
- Ensured that each guest's experience was positive, memorable and consistent
- Incorporated suggested changes to layouts and promotions to drive sales
- Coordinated and organized all restaurant inventory
- Verified cash drawer against the day's receipts
- Implemented cost-saving measures to reduce overhead expenses
Skills
- Data entry
- Attention to detail
- Multitasking and time management skills
- Proficient in Microsoft
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
- Flexible and adaptable
References
References available upon request.
Timeline
Lead Teacher
The Goddard School
11.2021 - Current
Office Administrator
CARRLANE DRILL BUSHING
05.2016 - 11.2021
Service Manager
CHIPOTLE MEXICAN GRILL
09.2012 - 11.2020