Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
References
Timeline
Generic

Ariana Hertz

Claremont,CA

Summary

Dynamic educator at with a proven track record in enhancing program quality and student success. Skilled in clinical operations and employee performance evaluation, I foster innovation and collaboration, ensuring continuous improvement and effective communication. Bilingual in Spanish, I am dedicated to empowering students and faculty alike.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Medical Assistant Program Director

Concorde Career College
Garden Grove , CA
08.2023 - Current
  • Monitored the Medical Assisting program and faculty to provide feedback and resolve complex problems.
  • Collected key program data and analysis for reporting, and to support continuous improvement.
  • Provided leadership in developing innovative approaches to meet program goals.
  • Managed budgeting processes, including creating forecasts and tracking expenses.
  • Conducted employee performance reviews and implemented corrective actions to increase productivity.
  • Suggested promotions and wage increases according to employee performance.
  • Assisted in the development of student advising plans and goals.
  • Provided individualized instruction to students to improve their academic performance.

Medical Assistant Externship Coordinator

Concorde Career Colleges
Garden Grove, CA
03.2017 - 08.2023
  • Worked closely with academic departments in order to facilitate course credit for eligible externships.
  • Established partnerships with local businesses in order to create more externship opportunities.
  • Prepared students for later educational experiences by encouraging to explore learning opportunities and persevere with challenging tasks.
  • Established and enforced administration policies and rules governing student behavior.
  • Provided guidance and support to students throughout the duration of their externships.
  • Assessed student eligibility criteria prior to placement into an appropriate externship opportunity.

Medical Assistant Instructor

Concorde Career Colleges
Garden Grove, CA
06.2007 - 03.2017
  • Guided and mentored students to fully develop abilities and knowledge outlined in course plans.
  • Demonstrated proper techniques for taking vital signs, performing venipuncture, administering injections, and collecting specimens.
  • Assessed students' knowledge and skills through assignments and exams.
  • Collaborated with other instructors in developing innovative teaching strategies aimed at enhancing student engagement.
  • Advised students one-on-one to help with educational and career planning decisions.
  • Scheduled regular review sessions to ensure that all students understand course material prior to examinations.

Education

Sociology

California State University, Fullerton
Fullerton, CA
12-2016

Skills

  • Extensive understanding of medical benefits and insurance verifications
  • Competent in clinical operations
  • Proficient in medical office administration
  • Experienced in classroom instruction
  • Efficient at student advising and instructor evaluation
  • Experience in payroll processes and employee timekeeping
  • Analytical decision-making skills
  • Organized and attentive to detail
  • Understanding human resources procedures
  • Excellent written and verbal communication

Certification

  • Medical Assistant Diploma
  • Basic Life Support Instructor
  • Certified Higher Education Professional

Languages

English
Native/ Bilingual
Spanish
Professional

Accomplishments

  • Golden Apple Award winner 2025

References

References available upon request.

Timeline

Medical Assistant Program Director

Concorde Career College
08.2023 - Current

Medical Assistant Externship Coordinator

Concorde Career Colleges
03.2017 - 08.2023

Medical Assistant Instructor

Concorde Career Colleges
06.2007 - 03.2017

Sociology

California State University, Fullerton

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Ariana Hertz