Ariana Jones
Lake Charles,LA
Summary
Offering friendly and adaptable approach to customer interaction, eager to learn and excel in customer service environment. Delivers understanding of customer care principles and brings strong communication and problem-solving abilities. Ready to enhance my skills with continue education and on the job training.
Overview
5
5
years of professional experience
Work History
Customer Service
Olive Garden
03.2023 - Current
- Front to back worker
- Trained to work in various areas from customer service, to-go, inventory, taking orders by phone or in person.
- Prepare a variety of sauces, soups, pastas and breads
- Prepare to go orders and deliver orders to the customer’s car
- Handle cash and credit card payments
- Count down register at end of shift
- Unload delivery truck and stock supply in pantry area
- Provide training to new employees
- Continually keep up with promotions, products, and specials to provide excellent customer service to the customer
- Continuous training on working front and back areas of the restaurant
Customer Service
Subway
10.2022 - 01.2023
- Greet and assistance customers with their orders
- Prepare orders and check out customer with cash or credit card payment
- Count down register at closing
- Continually keep up with promotions, products, and specials to provide excellent service to the customers
- Restock stations and clean the store at the end of the day
Assistant Manager
T-Mobile
01.2022 - 09.2022
- Open store by putting out all devices, counting and putting out cash drawers
- Greet and assist customers with purchases, and transactions
- Provide customers with information such as phone features and phones plans
- Assisting customers in person or by phone
- Took care of ordering-restocking new phones, return damaged phones, planogram, and inventory
- Make deposits and balance cash drawer at closing
- Trained employees on various devices, cash handling and the importance of great customer service
- Providing each customer with the best service, which requires continuous training on products and services we provide
- I was the top seller at the store for several months
Manager
Verizon Wireless
05.2020 - 09.2020
- Manager the day-to-day operation of the store by preparing for opening, closing, cash handling, banking, continuous training, customer service, team building, training staff, educating customers on plans and features Verizon phones offer
- Acknowledge each customer quickly and with a smile
- Assist customers in person and by phone with the number one goal to provide great customer service by being updated and knowledgeable of products we offer
- Keeping track of inventory, ordering phones as needed, doing planograms, make deposit and balance cash drawer
- I was the top seller for several months while employed
Education
Sowela Technical College
Lake Charles, LA10.2024
High School Diploma -
A.M. Barbe High School
01.2020
Skills
- Customer Service
- Cash handling
- Quick learner
- Team player
- Time management abilities
- MS Office
- Organizational Skills
Hobbies and Interests
- Helping others
- Continuing my education
- Giving back
Timeline
Customer Service
Olive Garden
03.2023 - Current
Customer Service
Subway
10.2022 - 01.2023
Assistant Manager
T-Mobile
01.2022 - 09.2022
Manager
Verizon Wireless
05.2020 - 09.2020
High School Diploma -
A.M. Barbe High School
Sowela Technical College